OLX India Complaints & Reviews

My account get suspended for no reason .

Olx account has been suspended without any reason. We had tried a lot to reset and drop an email from registered email I'd but not working.

Request you to unbanned my olx account
Email I'd - [protected]@gmail.com
Phone- [protected]

Regards
Yogesh

OLX have banned my account without giving proper reasons or warning.
When I tried to make a new account from another number/mail Id it banned my new account as well.
And they have not provided anyway to resolve the issue or talk to their customer service executive.

Our three accounts which belongs to the same family with contact no. [protected], [protected], [protected] are banned for some reason due to which we are unable to post any advertisement. Kindly resolve the issue as soon as possible and revert back.

Dear OLX Team,

Greetings for the day!!

I Vibekananda Kumar (OLX MOBILE NO.: [protected]), as we spoke in the morning, I repeat it here in this mail again and attaching (GDE NO 458, DT 09-07-21.pdf) the copy of my GDE No: 458, Dt. 09/07/21 registered at Mogra P.S., Dist.: Hooghly, West Bengal, Pin: 712148.

The Ref No. of the conversation between us & OLX Customer Care is: 17949405 dt. 09/07/2021.

I came into a conversation with an OLX seller (BVR, Mobile No.: [protected], OLX SELLER PROFILE LINK: www.olx.in/profile/[protected] regarding the purchase of old 2 (Two) nos. supermarket racks in Rs. 3, 000.00.Out of which 50% i.e. amount into Rs.1, 500.00 was paid in advance from our Axis Bank business account.

We made NEFT for the advance amount on 06/07/2021 i.e. Rs. 1, 500.00, after transferring the amount, seller’s behaviour was suspicious, several time called him but didn’t respond & despite seeing all the messages send to him on WhatsApp there was no reply.

Today on OLX itself the seller account was marked as “suspicious” & noticed the profile will be deleted within 14 (fourteen) days. On this issue, OLX over the telephone instructed us to file an GD against the seller to our nearest police station.

All the documents attached below regarding the issue which would help the law-keeping body to take necessary actions against the seller who is involved in malpractice.

OLX SELLER PROFILE LINK: www.olx.in/profile/[protected]

SELLER BANK A/C. DETAIL: B. VASANTH,

A/c. No.: [protected]
IFSC: IBKL0000194, IDBI BANK, T NAGAR BRANCH.

Bank Address: 1st Floor, Devi Arihant, 24, 2, Old No 16, Dr Nair Road, T. Nagar, Chennai, Tamil Nadu, 600 017. Customer Care No.: [protected].

TRANSFER AMOUNT: RS.1, 500.00

TRANSFER REF. ID:[protected], Dt.: 06/07/2021 From: Axis Bank (IFSC: UTIB0004127),

Please take necessary actions against the seller mentioned above so that the concern person/group is not able to do this kind of act again & return my full transferred money i.e. Rs.1, 500.00 to Fiducia Venture.

For any doubts, please do not hesitate to get back to us. You can always reach out to us in case you require any assistance.

Regards,
Vibekananda Kumar
OLX MOBILE NO.: [protected]
Managing Partner | Fiducia Venture | GRAINKA™
[protected] | vibekanand.[protected]@grainka.com | www.grainka.com

Olx people are so unprofessional they have banned my account for no reason. Please help me to recover from this.

A man named Parmil Kumar posted a dio bike for sale and when I enquired to buy. He said He pay 3000 urgently and also 5100 urgently for transport. I agreed and payed just before. After paying i received a alert from olx about that guy. And when i searched online. I reached here. He said tomorrow 09/07/2021 morning 8 o'clock I will receive bike. How can I catch that fraud. Please help me Am in urgent.

The guy named seerapu kanaka penta rao, used his olx name as aman by selling his fridge, we contacted him and said we will only give 500 rs in advance for transport and rest om delivery but he fooled us in any way possible that he is an army man he have to show receipt and transfer 3150 and after denying it he started to threaten us that he will file a case for ordering and not giving the money and all so after trusting him, we had to transfer 3150, after that he said that the transfer is wrong u have to transfer it in different way so we told him give us our money back and we will do it in the right method and he denied for it and said make the payment again i will give you the money back, but there we had a feeling that this is a scam and we did a little research and found out that he did the same fraud with different people and hence after that he blocked our no. He is disguised as an army man

How can my account banned only for browsing in mobile categories.. even for buying also if we get banned whats the use of the OLX India. Even I have linked my Facebook ID and all possible ways for verifying but no use. Simply team OLX is not very accurate in tracing the frauds and banning all people simply without any reason..

I was primarily looking for 3 items in the last few days. A new home, a used refrigerator and a wii console. A lot of good prospects were in touch with. When I logged in yesterday, I found that the account was banned for some unknown reason.

My account have been banned, and I don’t see a reason why.
I have posted an ad and got some offers, which i could probably lose now.
Please look into it.
Thank you.

Whenever we are buying on olx we have to contact with person but when we send a message to seller olx bans account my 10 accounts have been banned on 10 different phones please do something

I am was using my olx but it suddenly banned even I not breach any olx guidance. I request you to reactivate my account as soon as possible.
And I also send my complaint too through there gmail, in few second I got auto generated mail saying that contact us using 'contact us' option on their website. But how can use their website or contact option because I am unable to login. There are many fraudster in olx doing fraud with people but olx not ban there account, but they definitely ban genuine customer. If can't differentiate fraud and genuine customer then why you doing heavy advertising.
Please reactivate my account as soon as.
I have not done any type of fraud. Even you banned my account.

I am was using my olx but it suddenly banned even I not breach any olx guidance. I request you to reactivate my account as soon as possible.
Thank you

I dont know why OLX even exists if they are unable to verify potential fraudsters.
Few months back there were fraudsters who tricked me and allegedly withdraw my money from my bank account. And instead of seizing there account OLX banned my account and I dont know why.
And now I am trying to sell again by trusting OLX and what I saw was blunder. They suspended my account for no reason.
OLX should determine such kind of frauds and take necessary action againt these fraudsters and in place of that they are suspending accounts of those who are victim of such frauds.

Dear OLX team,

I have assisted your fraud team to identify fraud cases and have had some accounts blocked.

Recently I was being threatened and harassed by a local seller / competitor - Icon Computers - Nilesh Nikumbh through his own & various other associates accounts, so I changed names of my accounts to prevent unnecessary threats but my accounts got suspended.

As a result, im unable to sell anything which was a bit of relief owing to market conditions due to COVID-19.

It's very frustrating as your customer care number is constantly busy and your fraud risk team's number is out of service.

I kindly request you to help restore the account to my numbers linked below:
+91-[protected]
+91-[protected]
+91-[protected]
+91-[protected]

Sir,
I had put add in Olx selling bed. One person called saying that he has a shop and he a second hand reseller. He will buy the bed but he would transfer the amount through paytm. He send QR code to scan and I will receive the amount. In this process about 22500 amount has been withdrawn from my account. I also Londged complaint in vashi sector 2 police station on 25/6/2021. They had send complaint to cyber cell on what's app in my presence but till date I did not get any response. The person who has done this fraud is still active on what's app. Kindly please help.

I'm about to move from my recent place to Ludhiana within gew days hence I wanted to sell my home furniture asap. About 2 weeks ago I uploaded an advt in furniture section, soon I started receiving responses. But suddenly within few minutes olx suspended my account and it is still suspended.
Olx now itself is Fraud . first it make the user visit and use the olx services and when it realizes that user is getting responses it suspend the account because it wants to force the user to take premium services.
Such online platforms must be removed from the e-bus.

Hello sirr, OLX PR ek add dekha jisme scooty pr contact no. [protected] pr call kiya unhone mujhe scooty parcel kra denge esha bola, or uske baad mujhe regiment office account no .[protected] is no. Phonepe krne ko kaha taki mam aapka parcel jld se jld pahucha sake ..
Lekin abhi tk na scooty mili or na pese bapis aaye...

I am Nishant Kalra. I wanted to sell some Old, Household items on Olx, considering the application it has been designed for. I had shifted from Bangalore to Gurgaon and had many Old, duplicate Household items which i was planning to sell. I used the Olx Portal to list my adds & was getting Customer response also, however, i had been negotiating for the Best price for my items. Without any justification, Reasoning, Olx has suspended by Account. I tried then creating my account from my different Family member number, but the same was also suspended ! Absolutely, Pathetic customer services and consumer treatment. With NO justification, no clarification, how does Olx have the right to judge and suspend Customer account ? Had these been in other countries, they would have been sued legally & made to pay & bleed from the nose for such atrocious behavior towards Consumer. Would request Immediate actions against Olx & intervention for such pathetic treatment of Consumer.