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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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OLX India reviews & complaints page 77

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V
vibhor khatri
May 29, 2021
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My account has been banned without providing any reason, when I called these people don’t know the reason and giving me lame excuses, no senior to provide relevant information. They don’t know about their policies for which the account is banned ... dumb people... help me get my account back
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    F
    Faizan Mirza 829
    from Mumbai, Maharashtra
    May 29, 2021
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    Website: www.olx.com

    I am selling my mobile phone on olx and I was having a chat with a buyer who wants to purchase the device. He did know how to use several features of olx. He was asking for my number and I told him to press that icon on top right to view my number but he did not know how to do it or he didn't understood what I said so I shared my phone number and my account my was banned. I didnt do anything wrong. Please look into this matter.
    My email id :- [protected]@gmail.com
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      A
      Ankegowda S J
      May 29, 2021
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      Address: No70, 3rd/Main,2nd Stage, Karnataka layout, Kurubarahalli, Bengaluru

      I am logged as Ankegowda SJ
      [protected]@gmail.com
      I advertised twice, I paid second amount of Rs499 and it is deducted from account. Advertisement was not uploaded, asking payment. Kindly check.
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        S
        Sidd Aryan
        May 29, 2021
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        Address: gorakhpur
        Website: olx

        Sir mere sath bhi scam hua mujhe olx pe ek Nikon ka cemra pasnd aya mujhe lena tha hamne msg kiya udhar se call me kr ke reply aya phle bolo ki no problem Paise order Milne ke baad dena fir bolo ki receipt pe koch amount hona cahiye bolo ki 2500 kr do hamne kr diya suke baad mujhe usne receipt bhi bheji har chiz bheja lakin scam kr diya nh hi koch mere pass aya nh mila
        sir ye log indian Army ka mzaak bnaa rkhe hai sir ghin ati hai aise logo pr jo aise ghinona khel khelte hai usne mujhe apna number diya tha ek jisse baat kr rha tha dusra jispe phone py tha
        1 no : +[protected]
        2 no :[protected]
        sir mujhe mera paise nh cahiye bas ye sab rok de Qki indian Army ka name khrab kr rhe log aur pta nhi kitne logo ke sath aise hota hai so plz request hai apse is pe action le
        koch Photos hai jo usne bheji thi camera ki
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          V
          varun1625
          May 29, 2021
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          My laptop had a virus and due to which my OLX account has been banned. I was using it on 2 phone numbers, both of which have been blocked. Please fix this OLX. Get in touch with me and fix this! I am not a spam user!!!

          The registered numbers are:
          [protected]
          [protected]
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            A
            Arbaaz Mansoori
            May 28, 2021
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            Website: Www.olx.in

            I don’t know what had happened, I logged in yesterday and today morning my account has been banned . Its just not me many of them are facing this issue if olx will continue doing the same then the government should ban such apps . They cannot suspend someone’s account without informing.. pleased look into this.
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              D
              David konyak
              May 24, 2021
              Resolved
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              Resolved

              Address: Dimapur

              Sir.. Please unbanned my olx account
              Aug 9, 2021
              Complaint marked as Resolved 
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                A
                AnushkaGhosh001
                May 23, 2021
                Resolved
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                Resolved

                I posted an advertisement for my Desktop Computer.So after posting this ad I got a message name "Romita Devi" in olx asking for my phone no. So I sent it. Then I got a call from that person..In trucaller it was showing "B.sf" but scam..When I talk to that person he said he is in indian army also send me his id where his name was " SAHIL KUMAR" and what to purchase this product for his daughter who lives in kolkata.So his friend will come to me and take the product .He told that he wants to give 5000 advance.So I agreed quickly.He said do you use phone pay or google pay..I said phone pay..So he sent me "hi' to my phone pe no. Then he told me to send Rs. 5 just to check if it's working fine..When I was doing that my bank server fails.so I couldn't try with my phone pe account.Then i tried my google pe account with different account..He said sent me 5 to upi id " [protected]@UPI" and it appears as "RAM BETI" with adding a note "LIC11L" ..I sent him and got 10 back..Then he told me to sent again 4999 ..That's when I asked him why should I do that..He said He processed the amount but it is stuck..He even sent me a screenshot of his transaction details.I thought maybe he is telling truth..After a lot of questioning i agreed to send him money..Again followed same steps but when sending money mistakenly I typed 499 instead of 4999.. it was sent..Then he was asking like "I told you to sent 4999...How much you sent..send full amount otherwise my amount will be stuck" At this point my patience broke I asked like why would I sent you 5000 when you said you want to advance this money..Then he cut the call...After that I called him many times I didn't pick up...After sometime he called me back..I said send me my 500 back..otherwise I will go to police .He said ok " you go to google pay then do the steps and add note like LIC11L REFUND" ..Your money will be refunded..I promise to my motherland..I said "kya milega tujhe mere 500 rupay leke..Fraud hain tu...mujhe bewakoof samjha hain kya..Main refund likhungi aur refund a jayega..Sale ti fraud hain...Main tujhe dekh lungi" ..And it's end

                I WANT MY 500 BACK because it's my earning money..
                Aug 8, 2021
                Complaint marked as Resolved 
                Verified Support
                May 25, 2021
                OLX India Customer Care's response
                Dear OLX User,

                Greetings from Team OLX!

                We completely understand your situation and apologize for the inconvenience caused.

                It would be great if you could share the contact details of the person that you are referring to.

                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                We look forward to serve you better.
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                  D
                  Daveahmd
                  May 23, 2021
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                  Address: House No 45, Devdas Housing Cooperative Society Sabarmati, D Cabin

                  Hi my account was suspended on phone no [protected], not sure but i presume that i had posted 3 ads but the second advertisement was never activated because you cant have two ads on a free account,

                  Same with my sister her number is [protected] was suspended for opeing the olx on phone & PC.
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Daveahmd's [Complaint's author] reply, May 25, 2021
                  Name - Dev Gehlot
                  Mobile no - 9601868855
                  location - Ahmedabad
                  Any response
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                    S
                    Sid@7362
                    May 21, 2021
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                    They make me pay money for uniform, laptop and bank ac opening fee
                    Dear OLX User,

                    We're sorry for the inconvenience caused to you.

                    We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                    Please find below the list of required information -

                    1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                    2) You may also share the suspect's contact details used on OLX with us.

                    3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                    4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                    As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                    We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                    In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                    Hope the provided information helps.

                    For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                    Thank you for your patience and support.
                    These are the payment proof
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                      P
                      Preeti Rakesh Nirbhavane
                      May 18, 2021
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                      Resolved

                      My account is banned always showing the same issues please resolve my email id is [protected]@gmail.com & [protected]@gmail.com
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        A
                        Alto:
                        May 17, 2021
                        Resolved
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                        Resolved

                        Address: West Bengal

                        He is fraud..he is getting people through #OLX..
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dear OLX User,

                        We're sorry for the inconvenience caused to you.

                        We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                        Please find below the list of required information -

                        1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                        2) You may also share the suspect's contact details used on OLX with us.

                        3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                        4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                        As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                        We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                        Hope the provided information helps.

                        For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                        Thank you for your patience and support.
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                          I
                          Ischap
                          May 17, 2021
                          Resolved
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                          Resolved

                          Respected organization,
                          I am registering this complaint regarding my olx account recently i was using it and suddenly a message popped up that my account has been banned i don't know what the reason for it, but please unban my account as i was to sell my product on it, therefore its a humble request to look into it.
                          Looking forward to hear from you.
                          Thank you
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                          1 found this helpful
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                            B
                            Bala karun
                            May 17, 2021
                            Resolved
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                            Resolved

                            We have seen that both AC and Tv for sale on olx by Vikash patel so we have contacted the person he asked us to contact on [protected] so we started conversation and finalized the amount. Later on he asked us to pay amount we refused and he sent all the images related to product and his images so we believed he is from indian army so we paid Rs. 1000 later he asked us to pay 4000 we paid that amount too. But later until and unless delivery we won't pay any amount so he agreed on that . We are ok with that and after 2 days we asked him deliver the products he asked us to pay remaining amount he has sent the receipt regarding payment so we believed and sent 15000 rupees after paying I received a call from delivery with name Indian military so I believed that they told us the products are here and are ready and the technicians will also come along to setup Tv and Ac but before they asked me to pay again 11550 rupees I paid that amount but again they are asking to pay the amount separately as 11500 and 50 rupess separately after delivering the product they will refund all the amount as they only charge 50 rupees but I have not sent them. Now they are not responding I have lost 31500 rupees please resolve this as soon as possible I will share the related chat images and images which he sent to me
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            May 18, 2021
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              N
                              Nimz000
                              May 14, 2021
                              Resolved
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                              Resolved

                              Plz Unbanned my account nd bcoz of 1 ban my all no nd all id getting banned without any reason
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                D
                                Deshwal atul
                                May 11, 2021
                                Resolved
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                                Resolved

                                Olx has banned my 8 accounts without any reason. Everytime i want to sell or purchase something olx ban my id after few minutes. What's the use of olx now. Just to see the products only?
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Dear Deshwal,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  O
                                  Oinam malem
                                  May 11, 2021
                                  Resolved
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                                  Resolved

                                  Unable to chat

                                  Website: Olx. Com

                                  Hii i want to buy a phone but not able to chat with buyers it's written unable to connect please help...
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                                  A
                                  Asif maryam
                                  May 8, 2021
                                  Resolved
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                                  Resolved

                                  Account unable to login

                                  I have been facing this problem since morning. My account is been suspended for no reason and I am unable to login again. Always it is showing the same message. Please requesting you to rectify the issue asap.

                                  Thank you...
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                                  A
                                  aabha tayshetye
                                  May 6, 2021
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                                  Website: Old.com

                                  When I tried logging in to olx and input my phone number and the otp received on it, I got a message saying this number is already being used by someone called ‘Imran’ please explain how this can happen
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                                    R
                                    Ramuday kumar
                                    May 5, 2021
                                    Resolved
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                                    Resolved

                                    Address: Begusarai dumri
                                    Website: Olx

                                    Mere sath dhokha hua mujhse 5000 rupya online pay kraken bike deliver nhi kiya or mobile swch off kr liya mujh kaia garib log ko kuch madad kijya. My begusarai se hun mera name ram uday kumar sharma h mera mob.[protected] plies call me sir😭🙏😭🙏
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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