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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
Complaints 4715
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2856
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OLX India reviews & complaints page 77

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Y
yerramillirp
Jul 3, 2021
Resolved
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Resolved

My account suspended for reason not known. As I'm using it since 2016 October. My user ID : ramprasad.[protected]@gmail.com
Aug 6, 2021
Complaint marked as Resolved 
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    AbhishekKashid7045
    Jul 3, 2021
    Resolved
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    Resolved

    Olx has become very annoying since past few months they keep on banning ads without any reason, they also don't give you warning they directly ban it. I have paid 150 rps to post the ad my Ad followed each and every rules of posting a ad, I am a genuine user. If this keeps on happening people might switch to some other platform. I had couple of replies from geniune buyers how will i reconnect with them? Please answer.
    Aug 12, 2021
    Complaint marked as Resolved 
    Verified Support
    Jul 04, 2021
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you.
    Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
    For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

    Thanks,
    Team OLX
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      Nilka
      Jul 2, 2021
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      Website: OLX

      I saw a advertisement on olx on which they were selling some household things like AC TV Fridge dining table etc. And saying he has been transferred to Hyderabad and need to sell on urgent basis and also when I asked the location they told me the location name near to my place which is Army Area .I asked them I want to see things then I will make the payments so they said in Army area you will be not allowed to enter in premises so he said you don't make any payment now I will send things on your place please share your address if you don't like things you can return back with no charges .So I confirmed ok.Later I got a call from that person saying that transportation charges of 2000 is required as for Army truck movement and I will give you receipt of it and that money will be adjusted in amount of stuff which you purchase so no transportation will be charged to me but I will have to pay it initially so I said no which is not a part of discussion then he said ok you pay 1000 rest I will pay for now.So I transferred 1000rs then he shared the receipt of Army with item name, My name on slip, My address on slip and total amount of 20000 which we discussed for AC TV Fridge .Also just to make me feel comfortable he also shared Aadhar card pan card as well which later on I realized it was fake. Later another person called saying as kernel to himself and said that while movement of truck if anything happens to Items we will not be responsible if you pay 6000+100=6100 .Your items will get insured if anything happens you will get your money back and this amount will also be adjusted in my total deal of 20000.So I made one payment of 6100rs then he called back and said make 2 different payments of 6000rs and then 100rs as mentioned in slip and make it fast as truck is waiting on main exit gate of Army area with luggage loaded in it and truck has to go on different place to deliver other things to other people. So Again I made two separate payments of 6000rs and 100rs so now total is 13200 which I already paid .Later I got another call saying that truck is waiting since a long time and now they are asking to pay full remaining balance amount to initiate a final receipt of full payment then they will release the truck from Army Area called Maharjpura .Then I shouted on them what is this happening you are asking for more money but nothing is delivered to me yet.So the person calling himself as kernel said don't worry sir the person who is selling items is new and he is not aware about the process .Just make the payment and we assure you that truck will be released from Army Area .At that point of time I was completely stuck as i was already struggling for 13200 so i thought may be he is right person and there may be as such policy in Army areas .so I made another payment of 6800 .now total becomes 20000rs .Then another person called me saying himself as truck delivery boy and saying truck is not released yet asking for more 12000rs as a penalty as truck is waiting for long time then I shouted on them and then I denied to make payment. Then they said if you will not pay we will not deliver your items AC TV Fridge .Then I denied so they said we will send you jail as you are wasting Army people's time. I Said you guys are fraud cheating with people so they said kya ho gaya bache kuch kha pee Lenge. I asked them to return money so they said jao jo karna hai karlo nhi karenge wapas .

      SO GUYS OLX IS A USELESS WEBSITE OR APP MOST OF THE FRAUD HAPPENS ON OLX WEBSITE AND I WON'T SUGGEST ANYONE TO MAKE ANY DEALS ONLINE ON OLX
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        O
        Olabhut
        Jul 2, 2021
        Resolved
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        Resolved

        Address: Walford rengma colony
        Website: Dimapur nagaland

        [protected] is my current Geniune Addhar registered number
        Please unbanned my account
        Aug 7, 2021
        Complaint marked as Resolved 
        Dear OLX user,

        We request you to share more details at [protected]@olx.in.

        We will check this for you at the earliest.

        Thanks,
        Team OLX
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          R
          Rish@0707
          Jul 1, 2021
          Resolved
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          Resolved

          Website: OLX

          Account is banned for no reason
          I have 4 phones with all olx installed in my family and now all my accounts has been suspended. Please provide solution for reactivate it please.
          Aug 5, 2021
          Complaint marked as Resolved 
          Dear OLX user,

          We request you to share more details at [protected]@olx.in.

          We will check this for you at the earliest.

          Thanks,
          Team OLX
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            O
            Olabhut
            Jun 30, 2021
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            Address: Walford rengna colony
            Website: Dimapur

            Email-[protected]
            [protected]@gmail.com
            This is my current Geniun Number I'm using
            Please unbanned my account
            Jul 02, 2021
            Updated by Olabhut
            Please look into this matter as soon as possible
            I'm a genuine olx user

            Dear OLX user,

            We request you to share more details at [protected]@olx.in.

            We will check this for you at the earliest.

            Thanks,
            Team OLX
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              O
              Olabhut
              Jun 30, 2021
              Resolved
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              Resolved

              Address: Walford rengna colony
              Website: Dimapur

              Suspended my old OLX account for no reason
              I was trying to buy used car for my family
              And now my account is banned I have no contacts now
              Please help me get back my account
              Email-[protected]
              Password- Vetsho20koza
              [protected]@gmail.com
              Aug 5, 2021
              Complaint marked as Resolved 
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Olabhut's [Complaint's author] reply, Jul 2, 2021
              Registered number 8119079637
              I lost my sim but I have opened from this number
              Gmail- [email protected]
              Password- Vetsho123
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                C
                Cortek Entertainments
                Jun 29, 2021
                Resolved
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                Resolved

                Dear Team,
                I am Mohammad Saad
                Mobile Number:- [protected]
                I am registered with olx.in since 2015
                I m Resseller from delhi
                Actually before 2 years i have same problem
                Than i consult with police and mailed to unbann my account.
                Due to genuinely and regards of customers in the prices and after sale service
                I have many of compitators.
                They always try to block my account because i give customers service best and customer is not going to their shop.

                I just want to ask olx.in
                Please tell me if i m fraud so how can it possible that i m member since 2015.
                And also i with due respect want to tell you olx.in banned my account without any verification of my shop my customers and any of my shop reviews. My Shop name is CORTEK ENTERPRISES and its respected seller from since 2013.

                I have already faced this issue
                Before 2 years ago.
                I m genuine seller and take huge ads plans for my account.
                Because as i learn from my father (ADS PAR KHARCHA KAROGE BUSINESS GROW KAREGA)

                Dear Team This is the main issue for the person who dont buy ads and when they open olx.in they see my ads on top.

                After that they jealous and complaining invalid.

                I am requesting please check and verify my account last 6 years.
                I am gauranteed you cant see any policy violations in my account.

                Also i am requesting please unbann my account. Because of loss of business.
                Hope you understand the situation.
                Because if my account is bann for giving customer service outstanding and to make them very happy customers so what would i say.
                I can also share u picture 100s of happy customers and also share you contact details. U may call them and ask for my service and the way of business which i do.
                Thanks.

                I m attaching my certificate also which is given from olx.in for my service and my genuinety.
                And Also Attaching My Respected Clients From Which Sectors also can share you clients details.
                Thankyou so much.
                Aug 6, 2021
                Complaint marked as Resolved 
                Verified Support
                Jun 30, 2021
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  B
                  bindusinghi
                  Jun 28, 2021
                  Resolved
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                  Resolved

                  Address: #189 swami enclave dhokali zirakpur punjab 9877978857

                  Fraud with me by this no [protected] rupees 10000 today at 11 am
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
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                    S
                    Sveety Sharma
                    Jun 28, 2021
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                    Address: india

                    All members of my home were banned one by one. No reason was mentioned to me. I am willing to stop whatever you found wrong in my activities. But at least let know what wrong have I done?
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                      S
                      Sveety Sharma
                      Jun 28, 2021
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                      Address: Olx India
                      Website: Olx.in

                      My olx account was banned without any reason.
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                        S
                        Sumit Assania
                        Jun 28, 2021
                        Resolved
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                        Resolved

                        Website: Olx.in

                        My account was banned without any reason
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          V
                          Vijesh5147
                          Jun 27, 2021
                          Resolved
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                          Resolved

                          Address: Vengola perumbavoor kerala
                          Website: Olx

                          I have 3phones with all olx installed and now all my accounts has been suspended.So solution for reactive it please.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            S
                            Sharaf ali
                            Jun 27, 2021
                            Resolved
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                            Resolved

                            Address: Nettoor

                            My olx has been baned for no reason i didn't done any malpractices and done any bad things against the rules please consider my words. please unban my account
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              Isha629990
                              Jun 27, 2021
                              Resolved
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                              Resolved

                              I am unable to access my olx account because it got suspended out of the blue without any notice. I have no idea what I've been doing wrong, is there some way I can get it back as it has chats on many possible employment opportunities and I need it? Pls help.
                              Jun 28, 2021
                              Complaint marked as Resolved 
                              Ok. They gave my account back. Thanks!
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Isha629990's [Complaint's author] reply, Jun 28, 2021
                              Whats [protected]@olx.in? Like my username? Or mobile number linked followed by @olx.in? I still don't get it.
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                                U
                                ulhas vlog
                                Jun 27, 2021
                                Resolved
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                                Resolved

                                Website: www olx in

                                I am not able to open my account. Olx had banned my id for no reason.
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Jun 28, 2021
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Helpful
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                                  Isha629990
                                  Jun 27, 2021
                                  Resolved
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                                  Resolved

                                  Website: olx.in

                                  I recently got my account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious job offerings I had through olx! And they provide no reason as to why this is happening!! I'm frustrated and jobless and everything I've been working towards for the last month to get hired is absolutely ruined. Why?
                                  Jun 28, 2021
                                  Complaint marked as Resolved 
                                  Ok. Got my account back. So grateful!
                                  Verified Support
                                  Jun 28, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Jun 28, 2021
                                  Updated by Isha629990
                                  Update: [protected]@olx.in
                                  Jun 28, 2021
                                  Updated by Isha629990
                                  Contact number: [protected]
                                  Mail Id: [protected]@gmail.com
                                  Why OLX had suspended my account for no reason? I want to know the reason and I want my accounts back again. I have 2 different accounts from different numbers and both are suspended I want my accounts back.
                                  Why OLX has suspended my OLX account ? I have 2 different accounts from different numbers both are been suspended. I need my accounts back again and I need the reason.
                                  My sarfaraj suspend without no resion please resolved my problem.
                                  My account mobile number
                                  [protected]
                                  [protected]@gmaip.com this my email id.
                                  I recently got my account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious job offerings I had through olx! And they provide no reason as to why this is happening!! I'm frustrated and jobless and everything I've been working towards for the last month to get hired is absolutely ruined. Why?
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                                    S
                                    Sathiya Theetshas
                                    Jun 26, 2021
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                                    Hi,
                                    My accounts has been disabled/blocked/banned without any reason. May be someone hacked my profile or did something fishy but where am I at fault? Please retain my accounts. I opened more accounts but all got blocked one by one. I am facing difficulties as my account was very old and with my permanent number and details. Please help. My primary account was with [protected]@gmail.com
                                    Jun 27, 2021
                                    Updated by Sathiya Theetshas
                                    Rectify soon
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Afrad Ahsan
                                      Jun 26, 2021
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                                      I posted an and I clicked on 'sell faster now' and I paid ₹349 but then after some time a notification came saying my ad was rejected. Also, I didn't get my money back.
                                      Please help me.
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you.
                                      Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                      For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                      Thanks,
                                      Team OLX
                                      Please Unsuspected My Olx Account
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                                        S
                                        Sushant Dhamija
                                        Jun 26, 2021
                                        Resolved
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                                        Resolved

                                        I buy a iphone 11 pro 256gb gold color from olx
                                        seller told me that he has bill but have to search in home ..but bill is 100% available...if he unable to give bill he will refund me 3000
                                        but it been 26 days today neither he is giving bill nor 3k
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Dear OLX User,

                                        Thank you for sharing the concern with us.

                                        We completely understand your situation and apologize for the inconvenience caused.

                                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                                        OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                        Addressing your concern is our priority and we will always give you the best possible service.

                                        Thank you for contacting OLX!
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