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OLX India Complaints & Reviews

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Updated: Jun 15, 2025

Complaints 4702

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2582

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2120

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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Address: Mallikarjuna Gowda, Doddatthihalli village, Rajendrahalli post, Mulbagal Taluk, Karnataka-563132

It’s not a complaint, it s request from my side. Please add or updated formers market on app. like formers selling crops, old materials and own forming foods. Please give a peace of place at OLX for formers and help us-[protected]

Aug 6, 2021

Complaint marked as Resolved

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OLX India Customer Care

from Gurgaon, Haryana

Mar 31, 2021

Verified Support

Dear OLX User,

We appreciate your valuable feedback as it helps us to improve our services, and the same will be shared with the concerned team for further review. All the feedback from our users are collated and assessed during the next update.
Thank you for taking out your time.

OLX Team

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Sir
I am Dr Kanhaiya Keshav and I am an user of OLX app since past 3-4 years.
My account with mobile number [protected] was banned without any sufficient reason.
I tried logging in with several other numbers to access OLX but all went in vain.
Banned numbers are following:
[protected],
[protected],
[protected],
[protected],
&
[protected].
I have had to try logging in from several numbers as my account with phone number [protected] has been banned initially and I couldn’t find any place to lodge my complaint/grievance.
I have never provided any wrong information on OLX neither I have violated any rules and regulations laid by OLX policies.
Please lift the ban imposed on above mentioned phone numbers and let me access my OLX account.
Thanks
Regards

+5 photos

Aug 10, 2021

Complaint marked as Resolved

Verified Support

Mar 31, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 3-35 janardhana Swamy temple Street jegurupadu (v) kadiyam 533126

I am buying honda Activa 5g bike but seller not delivery I am paying 3100 /-

+3 photos

Aug 6, 2021

Complaint marked as Resolved

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OLX India Customer Care

from Gurgaon, Haryana

Mar 31, 2021

Verified Support

Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would require more information to assist you appropriately

Please find below the list of required information -

1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

2) You may also share the suspect's contact details used on OLX with us.

3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

Hope the provided information helps.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

Thank you for your patience and support.

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Address: Surat Gujarat

[protected] my olx account nambar is ban how i can't understand way my account is ban please sar or mem my olx account is do unban

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Mar 28, 2021

Updated by Akshu Sha Mera olx account ban ho gaya he use unban karo nambar he [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Mar 31, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: sikar india

Hello olx team. i think your worker gone made. my olx account suspanded without any reason.
my email is [protected]@gmail.com.
and account number is [protected]

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Address: sikar

Olx in banning and suspanding my all account without any reason.
even i had naver posted an add.

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Address: kerala .perumbavoor

Sir.

i purchased total 3 pack this month march 2021

i want to post minimum 100 ads. so paid
1st time told catogery issue 2nd time purchased electronic category
all add is pending . if delete pending ads cutting my add count.
still no responds so
i want full refund pls mail me deatails

100 ads expired already 1 month finished no add activated

incubator store
kerala

+2 photos

Aug 13, 2021

Complaint marked as Resolved

Mar 26, 2021

Updated by Incubator Store please mail me deatails [protected]@gmail.com

Verified Support

Mar 28, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX

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Address: Pune

Hello Sir/Mam...
I have been using OLX since 4-5 years and have bought a lot item through them. But today when I want to sell my phone and post an add they have suspended my account for and I'm sure I have not breached any of their usage policy.

Also there is no way to contact OLX customer care even through email.

I request to give me access to my account. I'm also ready to do my KYC verification.

My account email address - [protected]@gmail.com
My Contact Number - [protected]

Aug 13, 2021

Complaint marked as Resolved

Verified Support

Mar 28, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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On 28th Feb 2021 at 2030 PM i have sold My car NO MH01AH5823 INNOVA to OLX andheri for Rs, 300000/-(rupees Three Lakh only) the deal was handle by Mr.Karan Dhatwalia on behalf of OLX.
when the deal was accepted by me he is realised that there was a amount of Rs.3800/- is pending as a traffic challan which amount was been deducted from the deal amount which he said the OLX will pay this amount to RTO and they will give me the receipt of the same, Now it is almost going to be one month the OLX is not paid the amount to RTO and Mr.Karan is not even given me the proper answer, his answer is when the OLX will sell my car then only they will refund my money which there is no concern of the new buyer,
I would like to request to stop sell this car till the OLX will not refund my money with a intrest of 18 ercent till the day they cleare my dues.

Aug 5, 2021

Complaint marked as Resolved

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OLX India Customer Care

from Gurgaon, Haryana

Mar 31, 2021

Verified Support

Dear OLX User,

Greetings from Team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We would like to inform you that we have shared your request to the concerned team.

Be assured, that this will be resolved at the earliest.

However, you may directly contact the concerned team at:-

Email address: [protected]@olx.com
Phone Number:[protected]:00am - 07:00pm).

We deeply appreciate your patience and cooperation in this matter.

Please write back to us if you have any further queries and it will be a pleasure to assist you.

You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

Thank you for your patience and support.

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I found a fake user profile id[protected] in olx who shares lot of home based job ads for different location. Her ad ids in olx is [protected], [protected], [protected], [protected] and soo on. Her phone no : [protected]. I have reported some of the ids in the olx website itself. She asked me to pay a deposit amount of rupees 1200. I paid and received a book and a registration form without company address through trackon courier without from address. After completing i asked her the company address to send the written papers she didn't reply. And reply till now. I have attached the ad posted in olx, the registration form, the courier address and the account used by her and the payment made by me. Kindly find the attachments. Please help me in refunding the amount and people like me who lost their money. When you go through her profile you can find same ad for different location created on the same day.

+5 photos

Aug 14, 2021

Complaint marked as Resolved

Mar 24, 2021

Updated by vsivan The courier I received it from mumbai

Mar 24, 2021

Updated by vsivan when you ask her for job she will response as soon as she could. Once done with the payment their will be no reply from her side.

Verified Support

Mar 25, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

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Olx people have suspended my account for no reason. I’m using OLX for 1st time and has faced very bad experience.
if they do want people to sell on their site them why do they advertise so much. i just posted ad to sell my bike and it was such a bad experience.

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Through olx got a deal of washing machine, dinning table, sofa for 20000/-. The seller from crpf soldier shashi kumar [protected] told of paying 20% in advance to get the delivery from the indian army courier and from the delivery person UTUKURI KISHORE [protected]. Got a call later to understand that the delivery would require another 5100 as the gst payments.then after some time i got a call by saying I need to pay full amount to clear...

+2 photos

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My accounts has been disabled/blocked/banned without any reason. May be someone hacked my profile or did something fishy but where am I at fault? Please retain my accounts. I opened more accounts but all got blocked one by one. I am facing difficulties as my account was very old and with my permanent number and details..my num is :[protected]

Aug 14, 2021

Complaint marked as Resolved

Verified Support

Mar 24, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Kudlu Gate, Srinivasa Nagar, Hal Layout, Singasandra, Bengaluru, Karnataka 560068

Website: OLX platform

Respected Sir/Madam
We have seen a bicycle advertisement in OLX with the AD ID [protected] and the seller's phone number mentioned is [protected] and we have made a payment of Rupees 7, 100 in various denominations (500+2150+2100+50+2300) and the mode of payment is through Google Pay and the receiver's Google Pay number is [protected] and the order is been cancelled but there is no payment being made to us.
But the seller has asked us to scan QR code with various denominations which we didn't do so and do suspect fraudulent activity.
Kindly do the needful at the earliest and I have attached the documents provided by the seller.

Regards

+3 photos

Aug 13, 2021

Complaint marked as Resolved

Verified Support

Mar 23, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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I made my olx account using my phone number and I used it to only explore Olx. I did not even chat with anyone or post any Ad but my OLX account has been suspended.
Now I want to browse Olx autos and for that, I would like to request you to please Reinstate/Unban my account.
I shall be highly obliged
Thanking you in advance.
Sudhanshu
My number for my Olx account is +91-8285**2740

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Verified Support

Mar 23, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I posted an ad to sell my television, i was chatting with on person who considered my offer, he told me give your mobile number so that i can call, i gave him my number, then he called me, but when i again visited my account it shows message of suspension, why is it, please tell me the reason or open my account, I'm a new user, so i want my account please, and if you can't, then give me the reason

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Address: Dhrugdhamna,8th mail Amravati road nagpur 23

Aj tarik 19 March 2021
Me soham sahare

Sir aap hamare family ki madut kar sakte hokya please hamare madat kardo hamara 24000/-ka fraud hogaya hamarepas aabhi eek bhi paise nahi hai
Hamari itne condition nahi hai ke hum es condition se nikal nahisakte hamari itne he galti thi ki hum ne army soldiers hai eslea hum ne bharosa kiya hamara army soldiers pese bharosa nahi raha
Yase logo ki karun army ke soldiers badnam ho rahe hai ..
Please esub ke upar kade nigrani honi cahie please hamari madut karo please 🥺🥺...haumko kisto kisto me ek din me Lut diya pahale 3000 badme bill or uske bad 9000 or uske baad 5100 or 7100 rupees ka fraud hogaya please humari madut karo

+7 photos

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My account is suspended, i found the reason to be very silly. I Was clueless about the issue. Created another account. That too is suspended. Now i tried to do it with my backup mail id, but to my surprise, it was suspended long ago. Dear olx, provide your rules and regulations by a book ( hard copy) so that i will read it daily and try not to fail your toughest exams which i was faced multiple times. Come out of dictatorship. When two mobile numbers, three email ids' all together show the same single word 'suspended', that will surely be annoying to any living homo sapiens sapiens i guess. Expecting a recovery of my 3 suspended accounts, or atleast a big book of the rules and regulations of the royal highness. No offence, just an inconvenience.
Thank you

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My olx account is banned for no reasons.

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Address: India

I saw an ad on olx for macbook laptop at the price of 18000 Manoj Kumar Singh with number +[protected]
He Toh me that he will ship the parcel from bluedart courier he will receive the payment after submitting me the receipt i paid me 18000 on multiple occassion like [protected]

Now he is receiving the call and saying i wont give you if you keep on calling and calling

+3 photos

Aug 14, 2021

Complaint marked as Resolved

Verified Support

Mar 19, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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H

hbb1

May 20, 2021

i also got scammed by the same guy 2 days ago

M

MURALI prasad mentreddi

from WARANGAL, Andhra Pradesh

Sep 22, 2021

Yes bro he also cheated me call me to my no [protected] we will complaint

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