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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 87

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R
Rohitkumar332
Dec 22, 2020
Resolved
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Address: Type I 230 HAL Township, Ojhar Mig, Tal - Niphad, Dist Nashik 422207

Broker upload the bike photo in OLX app, I am choose the bike and request to purchase bike, for Registration charge Rs. 1550/- payment done by me Dtd. 20/12/2020 01:04 PM and second payment GPS not working reason Rs. 6150/- payment done by me Dtd. 21/12/2020 04:23 PM. Total Rs.7700/- payment done by me but product not received till. Please take necessary action and stop it OLX frauds. and refund my .money
Aug 8, 2021
Complaint marked as Resolved 
Dec 22, 2020
Updated by Rohitkumar332
Please take necessary action Immediately.

Verified Support
Dec 23, 2020
OLX India Customer Care's response
Dear OLX User,

We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

The user will not be able to use the account any further on OLX for any purpose.

This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

Please be rest assured, we will provide all the support for the investigation.

The legal authorities can write to us at [protected]@olx.in.

If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

We would like to thank you for bringing this issue to our attention.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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    S
    Spidy Warrior
    Dec 20, 2020
    Resolved
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    Resolved

    I have many mobile of my family so whenever I login with any number I got suspended
    Aug 5, 2021
    Complaint marked as Resolved 
    Dear OLX user,

    We request you to share more details at [protected]@olx.in.

    We will check this for you at the earliest.
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      R
      Rampal Tripathi
      Dec 20, 2020
      Resolved
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      Resolved

      Address: Ankur coloney makronia sagar m.p.470004

      Prati mah ka koi monthly pkgs fix nahi hai..na hi app mai online help gmail id nahi hai...na hi ad renewal ka option hai..
      Aug 5, 2021
      Complaint marked as Resolved 
      Dear OLX user,

      Thank you for reaching out to us.

      We request you to share more details at [protected]@olx.in. We will check this for you at the earliest.
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        P
        Pankaj Sir
        Dec 18, 2020
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        Website: olx.in

        Olx people suspended my account without any reason.

        Please help for the same
        Please help me.my Account is suspend
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          G
          Gladwin Zenith
          Dec 17, 2020
          Resolved
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          Resolved

          Address: Delhi.

          Hi, i have seen an ad in olx that contains custom iphone 11. I asked them about a product. They told COD also available and there will be refund options also there. I believed and orderd, i got the product by paying money 19000-/. After that i cannot talk to them, they are not responding for calls and messages. I have reported in OLX so mant times but still i can see the ADs by the same person.

          Olx ad - I've found this on OLX. What do you think? good condition of 11 with full kit in 128gb https://www.olx.in/ad/[protected]

          Phone number[protected]

          Company address they have provided - Block B, New Moti Nagar, Moti Nagar, New Delhi, Delhi 110015.
          Aug 9, 2021
          Complaint marked as Resolved 
          Verified Support
          Dec 18, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!
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            A
            akhilchedulla
            from TADIPATRI, Andhra Pradesh
            Dec 17, 2020
            Resolved
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            Resolved

            On 14th Dec 2020 i have posted an ad on olx lg g8x for 25k and made contacted by a fraudster named Balaji bala we made a deal for 24k and on 15th he said he is coming to collect the mobile on 16th afternoon and i said ok.On 16th morning around 11'o clock he called and said i am unable to come so he is sending his friend to collect mobile and going to pay the money he talkes genuinely so i said yes and after 10 min he messaged me to send mobile photos and invoice .
            After sending them he asked me to go certain area after going there he informed me that the place is happi mobile store .
            Here is the trick he pulled off he said they are his friends who work in happi mobile store he said just checkin the store and they will inspect the mobile and he will transfer the money through phonepe then i said ok.
            For happi store guys he made them believe that i am his relative and i am just there to deliver the mobile .
            After checking the mobile they sent him 10000 on google pay here i asked balaji fraud guy why they are sending 10k.He said they borrowed money from him before if they send that money i will send u the 24000 to you as soon as i realise something is fishy the happi store guys sent him 10k and then he blocked my number and all he wont pickup anyones call and always saying busy .
            Later he messaged me that he will send the 10k in 1 hour and then after 3 hours and on and on .I am so mad about myself for getting into this situation .
            Aug 14, 2021
            Complaint marked as Resolved 
            Verified Support
            Dec 18, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Greetings from Team OLX!

            We completely understand your situation and apologize for the inconvenience caused.

            It would be great if you could share the contact details of the person that you are referring to.

            In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            We look forward to serve you better.
            Same thing happened to me in 2019 with S9 plus mobile. i lost 27000 rupees. Please complain to cyber crime.
            My Mail ID: [protected]@yahoo.com
            Heres the link of my case>>
            https://www.consumercomplaints.in/olx-india-fraud-by-a-person-named-balaji-near-...
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              Y
              Yash Mo
              Dec 16, 2020
              Resolved
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              Resolved

              Mantosh yadav cheap activa seller and fraudulent

              Address: Pashan

              Hello, sir/mam,
              I wanted to buy a used bike for self, and seller meets me through olx.com (a social networking site), He asked me for some payment for registration of bike and documentation charges he asked me for the sum of rs. 14000 rupees.
              Firstly he told me for 3020rs by online UPI mode transaction for registration then, he told me 1000rs for other documentation charges, then he told me for 1000 rs for fuel and washing...
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              Lokesh Das
              Dec 15, 2020
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              Hello Sir/ Madam. This is Grace. Someone has created an add in olx but has given my mobile no ([[protected]]) for the clients to contact. Am getting too many unwanted calls due to this. Kindly diagnose and correct this problem ASAP.Thanks.
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                S
                Sarath_cosmo
                Dec 15, 2020
                Resolved
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                Resolved

                Hi, I have sold my vehicle but still Iam getting call from Olx cash my car. I have told them so many times but they are not listening and keeps on calling me thrice a day.

                It makes me so depressed and this would be my last warning for Olx cash my car calls.
                I seriously don't want to contact by them. If I get a call again my next step will be filing a complaint against Olx cash my car in cyber cell.

                Hope you have understand the seriousness of the issue. Thanks
                Aug 11, 2021
                Complaint marked as Resolved 
                Verified Support
                Dec 16, 2020
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                Email address: [protected]@olx.com
                Phone Number:[protected]:00am - 07:00pm).

                Warm Regards,
                Team OLX
                Hi, I have sold my vehicle but still Iam getting call from Olx cash my car. I have told them so many times but they are not listening and keeps on calling me .

                It makes me so depressed and this would be my last warning for Olx cash my car calls.
                I seriously don't want to contact by them. If I get a call again my next step will be filing a complaint against Olx cash my car in cyber cell.
                Hi, I have sold my vehicle but still Iam getting call from Olx cash my car. I have told them so many times but they are not listening and keeps on calling me .

                It makes me so depressed and this would be my last warning for Olx cash my car calls.
                I seriously don't want to contact by them. If I get a call again my next step will be filing a complaint against Olx cash my car in cyber cell.
                How to see protected email address?
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                  V
                  Varun09
                  Dec 15, 2020
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                  I am using two numbers in my smartphone and one day i have got to know that my account has beend suspended, i got worried i have sent an e-mail also but to solution has been received, then i use my other number in olx and next day olx suspend my other account what the hell is going on. I am am old user of olx and you did this to me . My phone numbers got suspended my email ids got suspended my facebook is suspended, whatever i use olx suspend it.
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                    J
                    jagrutig25
                    Dec 14, 2020
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                    Fraud of 84000

                    Hello, I am a victim of fraudulent transaction of Rs 84000 on OLX through googlepay on 2nd Dec 2020. I immediately launched a complaint with the local Police Station, Cyber Crime Pune, Googlepay, Paytm and OLX, however I did not get any solution from either one of them. Googlepay, OLX and HSBC (through which the fraud was made) raised their hands by saying they play no part in this. I posted few items to sell on OLX and a person named Sameer...
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                    R
                    Rajendra Kotadia
                    from Powai, Maharashtra
                    Dec 14, 2020
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                    My account on mobile no. [protected] has been banned without any prior information or why banning an account just a day after I posted my ad. Atleast tell costumers their mistakes so that they may not do it again. I don't think if I did something wrong.
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                      R
                      raghukalia2005
                      from Noida, Uttar Pradesh
                      Dec 13, 2020
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                      I would like to raise a complaint to olx cash my car that I have done car inspection from olx cash my car before 2 months back and sold my car to someone and bought a new car but still i am getting daily call from olx cash my car and I am really frustrated. Many times I raised a complaint to delete my number from database and they sure you will not get a call from olx cash my car but still I am getting daily call from them.
                      Verified Support
                      Dec 14, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                      Email address: [protected]@olx.com
                      Phone Number:[protected]:00am - 07:00pm).

                      Warm Regards,
                      Team OLX
                      Dec 14, 2020
                      Updated by raghukalia2005
                      I have already do the complaints on customer support and got message you will never get call but still getting 3-4 calls daily.
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                        A
                        Army Officer-Dinesh Olx Car Cheater
                        from Powai, Maharashtra
                        Dec 13, 2020
                        Resolved
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                        Resolved

                        I have seen a advertisement of tn10ar5122, he told me his name is dinesh kumar and he is in army pallavaram army camp and want to sell his car due to sudden transfer to jammu, so the deal was fixed at 195000. He told me to deposit 5100 in his accont which i paid through google pay so that he can send it to the indian army transport parcel department driver contact number he send me all his army id card, aadhar card, parcel slip in the name dinesh kumar, the parcel arriving date was 12/12/2020. On 12/12/2019 he again called me saying that the parcel reached nearby delivery address 3 km from and you have to pay remaining amount of 25500 which i paid (10000 through google pay to Dinesh kumar and 15500 through bhim app to paytm account number ifsc code "pytm0123456" account name meena because the gprs has been stopped and will be activated only if the amount is fully paid, after that i have paid the full amount 25500 and he gave a response to it that the payment has been declined or not received due to which we cannot move further and the parcel is going back to pallavaram from where it was departed . and then to deliver charges to pay 30050 amount I paid will be adjusted in ur deal amount .so like tat I paid 86500 trusting army Officer-Dinesh Kumar but till now I didn't get car .. the amount is not refunded and neither they are receving the call. Please help me with the refund and help me getting this person red handed so that this did not happen to anyother.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 14, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
                        This person is still at large conning more people.. now the same is in Carwale used car advertising portal.. i suggest the police department takes immediate action..i managed to wriggle out when he asked me for my aadhar card..he has displayed a phone number [protected] and has been telling the same story..he is spoiling the name of the indian army also..hope the concerned authorities take note of this.
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                          N
                          naireetac
                          from Kolkata, West Bengal
                          Dec 12, 2020
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                          Website: www.olx.in

                          There were unethical msgs being sent to me, spam and fraud buyers called me asking for my account details and in return my and husband’s account gets banned.
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                            M
                            M JAGANNATH
                            from Hyderabad, Telangana
                            Dec 12, 2020
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                            I have once posted my maruti alto car with Reg No AP30J3957 in olx with my olx AD id: [protected].
                            Now to my astonishment someone else having phone no as [protected], [protected] have copied my vehicle photos and other details and published in olx as owners of the above vehicle.
                            Please ensure my vehicle is never published in olx henceforth and grab the fraudsters at the earliest to prevent any fraud

                            Jagannath M
                            Sir today we paid amount of 2150 as token amount to purchase this vehicle, was this you or someone else, paid date 19 January 2021, paid through Google pay, paid by Harish Lakhera
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                              S
                              Siddharthmali
                              from Powai, Maharashtra
                              Dec 10, 2020
                              Resolved
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                              Resolved

                              My name is Siddharth mali. Kal Hamane OLX pe sofa, bed and fridge Dekha Jo m, fir hamne call Kiya, to usne Bola me Indian army se hu aur Mera transfer ho Raha he to me pura saman Nikal rha hi saste me, to Hamne total rs.16000 me deal fix ki. Fir usne 1150 cartage ke Liye mange. Thoda convince Karke usne vo bhi hmse pay krva Diya. Then he again demand more money rs. 6000+100 as gst charges . To hmne na bol diya, fir army ke cards Aadhar card vo Sab bheja to ham convince Hokar vo bhi pay Kiya. Again he demand more money . But hmna mana Kar Diya. To Bo Bola pura payment karo Aapka saman pahuch jayega. Hmne naa bol diya to Bo kharab language me bat krne laga fir Hamne complaint file krne ko Bola. To Bo Bola Jo krna ho karo. Refund Nahi ho Sakta..
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 12, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                              We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                              The user will not be able to use the account any further on OLX for any purpose.

                              This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                              Please be rest assured, we will provide all the support for the investigation.

                              The legal authorities can write to us at [protected]@olx.in.

                              If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                              We would like to thank you for bringing this issue to our attention.
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                                G
                                Gourav090goyal
                                Dec 9, 2020
                                Resolved
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                                Resolved

                                Address: Nai abadi 4 no. Chotti podhi abohr.

                                I saw an ad on olx . A person say that he selling the phone one plus 7 pro. At 17500 so we call me at this no. [protected] he say first send 4000 ruppes so send through paytm the next day he say that add more on google pay 9000 so we send him the money now i saw complaining the ads with same photo he sending to other . Then he say send more money 11000 for phn. But we didn't please help us we really borrow some money to buy this phn. Please help us we are really poor
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Dec 09, 2020
                                Updated by Gourav090goyal
                                He was an army man acc. To him
                                Dec 09, 2020
                                Updated by Gourav090goyal
                                And other phone numbers are [protected], and [protected]. Please help us
                                Verified Support
                                Dec 10, 2020
                                OLX India Customer Care's response
                                We're sorry for the inconvenience caused to you.

                                We wish to look into your concern on priority. However, we would require more information to assist you appropriately

                                Please find below the list of required information -

                                1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

                                2) You may also share the suspect's contact details used on OLX with us.

                                3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

                                4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                                As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                                We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                                In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                                Hope the provided information helps.
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                                  P
                                  Patrick Sh
                                  Dec 8, 2020
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                                  Website: www.olx.in

                                  Why do Olx suspended all my account. I mean if you are not willing everyone to put ad in it. Why do you put all the ad. Lately not only me everyone is facing this problem. Please review your service app guidelines. And i want to know why my account got suspended. For which guidline I breached. This is so unprofessional.
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                                    K
                                    Karthik M EmbeddedGyan
                                    from Powai, Maharashtra
                                    Dec 5, 2020
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                                    I had sold my car to OLX CashMyCar. It has been more than one year and the RC is still not transferred to the buyer.

                                    Every time I call or email OLX CashMyCar, I keep getting only one answer. It is at present with the RTO and will be resolved before the month end.

                                    However, multiple month ends have passed with absolutely no follow up from OLX CashMyCar.`
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