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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
Complaints 4715
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2856
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OLX India reviews & complaints page 87

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B
Balbett
from Borivli, Maharashtra
Feb 10, 2021
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I had used OLX for 2 months, 4 months ago. I had sold 2 items and hadn't used the app until now when I'm told that it's been suspended. Kindly look into it and reverse the suspension.
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    J
    Jin1210
    Feb 10, 2021
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    House hold items for sale. Fraud in the name of ArMY . They collected money not delivered item or not giving the money.
    Faurd contact details
    [protected]
    [protected]
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      A
      Avieral jha
      from Bengaluru, Karnataka
      Feb 9, 2021
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      Laptop was stolen from my room in Delhi on 3rd February 2021 and the same laptop is now being sold on OLX .I am unable to contact the seller.OLX says as per policy they cannot share the contact details of the seller .
      I tried reaching out to the seller from other user but he did not respond
      Police is delaying sending out an email to OLX in order to obtain details of the seller.
      Meanwhile OLX has marked the ad as inactive and firstly said that the laptop has been sold and is now saying based on my complaint the ad has been marked as inactive .
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        A
        Ayushh123567
        from Ghumarwin, Himachal Pradesh
        Feb 8, 2021
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        Address: Korba chattisgarh

        Why olx is banning my account when i am posting a ad i have first posted a ad of my mobile phone then my brother deleted that then i again posted a ad from another number olx deleted by ad and banned my account why is it so?? I haven’t bracked any rules and after some days i again wanted to logging it was showing banned then i logged in from my brothers no in his mobile again olx deleted that post i was selling iphones 8 plus and its description was fresh condition iphone 8 plus 64 gb rom with bill box and charger why is so please olx give a solution i want to sell my device coz i am having a criseas of money
        Feb 08, 2021
        Updated by Ayushh123567
        Please help me😓😓
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          J
          Joyanta Debnath
          from Guwahati, Assam
          Feb 8, 2021
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          Address: Tripura

          As far of my best knowledge i have not done anything wrong. Still its showing that my account is suspended. Please restore my account.
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            A
            Anasmydeen
            Feb 6, 2021
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            Address: Tamilnadu

            This fraud every one stop buying in olx becuse they arey frauding in olx they arey saying indian army job holders and asking advance to army courier and they take money and shouting to me i will put u in case and iwill spoil ur studies i'm a student they said indian army and belive lika blind gave him 16 thousand rupees of money so don't buy thinks in olx who indian army job holder please only im asking to complaint police and caught speedly they will do many members and u also sad like me[protected]this number our whatsapp number [protected] this number our mobile pay number pls refund my amount rs 3000
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              I
              Indu Karanayil
              Feb 4, 2021
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              I made double payment on OlX for my ad. Kindly revert it back
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                N
                Nithish.S Cse Tcet
                Feb 3, 2021
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                Address: No.107 quarters slsmill arni tk thiruvanamalai district pincode-632316

                Olx account was suspended please unbanned from my OLX account
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                  M
                  Mayury More
                  Feb 2, 2021
                  Resolved
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                  Resolved

                  So, i got scammed by named vikas patel.. I had post my add on olx for helmate.. Then he called he asked to scan code so that i can get my money of helmate.. Nd he is going to send his person to pick their product.. But after scanning not only i didnt recieve money but also debited amount from my bank.. I lost money of almost 25000 rs .. I want my refund back.. Even im posting proofs.. So hope u can reach out to them..
                  Feb 2, 2021
                  Complaint marked as Resolved 
                  Its not resolved yet.. I just posted my complaint... Its showing that its resolved..
                  Verified Support
                  Feb 03, 2021
                  OLX India Customer Care's response
                  Dear OLX User,

                  Greetings from Team OLX!

                  We completely understand your situation and apologize for the inconvenience caused.

                  It would be great if you could share the contact details of the person that you are referring to.

                  In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  We look forward to serve you better.
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                    M
                    msvbalakumar
                    from Chennai, Tamil Nadu
                    Feb 2, 2021
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                    My works are affected due to too many calls from OLX Business number, my number is DNT and too selective to provide my number to anyone, but today, my day is distracted by OLX system-generated calls.

                    Requesting not to use the system to call every 10 mins like this, and get the guidelines from TROI to stop all the ANNOYING calls.
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                      M
                      Mr.H
                      from Bengaluru, Karnataka
                      Feb 1, 2021
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                      Address: Surat

                      Three days ago I saw the bike on olx and contacted him and after seeing the details of the bike, I contacted the brother. He is Bhai Bhavesh Bhai and I am in Indian Army and my posting happened in Vadodara. I will let you transport your bike from Indian Army Transport. Said to pay his charge.
                      The next day at the time of delivery, he asked for a charge to activate the parcel. Asked for parcel insurance charge. After all the charges, 45000 rupees were deposited in the dummy account of Indian Army Transport.
                      Please help me and get my money refunded. Please😭😂😭😭
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                        S
                        Swatika Sharma
                        from Gurgaon, Haryana
                        Jan 31, 2021
                        Resolved
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                        Resolved

                        I gave an AD on OLX.com at 30 January, 2021 to sell my three books for total 700 rupees. I received a message from a guy named Ravi Kumar that he want to purchase it and give me your number. I gave him my number. Next day i.e 31 January, 2021 he called me and said that I want to buy the books as my children like it, please give me your location so that I can send my mans to pick the books. So, I send it on his whatsapp/phone number:- [protected] on spot. He said, he will pay the money beforehand and asked for UPI ID for Paytm. For checking purpose, he send me a bar code for 1 rupees and said scan it, and made a payment. 1 rupees debited from my account and on the second moment it credited again in my account. Then I agree on it. He again send me a bar code of 700Rs and start the procedure. 700 debited but its not credited back in my account. he said again scan the same code, click the pay option but do not enter the pin because he himself enter the pin first in his swipe card machine then you(me) enter the pin and check the balance. But again it debited not credited. In the same procedure, he send the bar code of different amount, in order to get my money I take the risk again and again & paid (700+700+1999+1999+6100+6100+17600+5000= 40, 198Rs). I said him to pay through the bank account but no he stubbornly use the same bar code method.

                        I request OLX.com to accept my complaint and look into it deeply and kindly refund my money.
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 02, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
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                          A
                          Anisha Begam
                          Jan 31, 2021
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                          Through olx I was cheated by the person amount of 26000
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                            Z
                            Zohaib426
                            from Gwalior, Madhya Pradesh
                            Jan 31, 2021
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                            I am Zohaib Khan my mobile no is [protected] registered on OLX india, and they suspend my account without any reason
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                              M
                              from Bengaluru, Karnataka
                              Jan 29, 2021
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                              Address: Olx.in mumbai
                              Website: Olx.in

                              To
                              Cyber crime branch Bangalore

                              Olx.in fraudulent activities
                              Respected sir
                              I want to register a cyber crime to fraud which happened recently with me as I was trying to purchase a bike in olx .in the seller claimed to be indian army soldier vikas patel n manjeet Singh
                              They were selling their Activa 4g KA 50y 6276 due to their transfer from Devanahalli airport Bangalore

                              They said I would get bike in 2 hrs as they would do all the transfer documentation n send me
                              Ist paid 3020 through Paytm
                              Later after an hour they said I need to pay the whole amount as it's government rules to do all the transfer documentation work I had done 15980 through Google pay as well

                              Later they started saying I need to do transaction in different way I started telling to cancellation n return the money he said he do on Jan, 27, , 5 pm I have been calling him back multiple times he was non responsive to call n started doing video call n asking for nudes picture

                              I have been trying to reach him to get my money back there is no response on call

                              Kindly find the contact details of vikas Patel - [protected] manjeet Singh [protected]

                              Requesting the cyber crime branch to please look into the case as I have all the identity details of canteen cisf card pan card n Aadhar of vikas patel which he shared with

                              I have lost my money' of 19000. Please help in tracking n tracing the person as he has been doing it with every person
                              Please let me we're can I file a complaint n share all the documents for the same which I have .

                              Looking forward for your needful

                              Thanking you
                              Manisha
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                                K
                                kriz jindal
                                from Delhi, Delhi
                                Jan 29, 2021
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                                I have been using olx from a long time and selling and buying products easily since 1January 2021 olx keep banning my account I tried creating a new account it also got banned as soon as I upload a ad or contact a seller . Solve my issue as soon as possible [protected]@gmail.com
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                                  S
                                  shree shyam mobile Hisar
                                  Jan 29, 2021
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                                  Address: Hisar

                                  Hi

                                  My olx account has been banned, please resolve this issue the email id is
                                  Shubham.[protected]@gmail.com
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                                    F
                                    Faizan Mirza 829
                                    from Mumbai, Maharashtra
                                    Jan 28, 2021
                                    Resolved
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                                    Resolved

                                    Previously my 2 accounts were banned for no reason, at that time i didn't think much about it but today I made a new account and messaged a couple of sellers (just gave them my price for the product and nothing else) I didnt' abuse nor gave my number and all of a sudden my account was banned. Please fix your system. I hope that you will look into this matter and solve my issue.
                                    [protected]@gmail.com
                                    Jan 31, 2021
                                    Complaint marked as Resolved 
                                    Support team reached out to me and they unbanned my account. Took a couple of days but in the end everything went well
                                    Verified Support
                                    Jan 31, 2021
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Greetings from Team OLX!

                                    Thank you for taking out the time to write to us.

                                    Please accept our sincere apologies for the inconvenience caused.

                                    We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

                                    We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

                                    Please do write back to us if you have any further queries and it will be a pleasure to assist you.

                                    For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

                                    Thank you for your patience and support.

                                    Have a great day ahead.
                                    Previously my 2 accounts were banned for no reason, at that time i didn't think much about it but today I made a new account and messaged a couple of buyers (just Posted my ad andchatted with one buyer and nothing else) I didnt' abuse nor gave my number and all of a sudden my account was banned. Please fix your system. I hope that you will look into this matter and solve my issue.
                                    [protected]@gmail.com
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                                      P
                                      Patel Smit
                                      from Nagpur, Maharashtra
                                      Jan 27, 2021
                                      Resolved
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                                      Resolved

                                      The man whos name is samjibhai who tells me i am from indian army ahmedabad i want to sell my splendor plus 2019 model on 26000 /- and after that he said to me there is some transport charges for indian army government transport and there is some charges of parsel and he demanded 3000/- rs after after so many negotiation i conviced and transfer them to 3000/- to him on phone pay, after that i have they demanded 6999/- then i transferd that to on that accont. i contacted on mobile no:[protected] they send me some document which i attched below
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jan 29, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
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                                        Ñ
                                        Ñøbïtã Gàmîñg
                                        Jan 26, 2021
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                                        Please unblock olx account associated with [protected] no any reason but my account is suspended. Please unblock my account.
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