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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 89

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S
Shara samyuktha
Nov 19, 2020
Resolved
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Resolved

Website: Olx

Yesterday as my father saw a scooty honda activa 5g of price 25000 in olx he approached given contact number.We came to know his name is parveen kumar but id proof got from them was parmil kumar and the RC sent by him is also a fake one.As he asked to send Rs.3100 my father had sent money to him..Later he is forcing my father to send Rs.11000 then we got doubt about him..But these people are doing this fraud in the name of indian army this is very heart burning situation..
Aug 14, 2021
Complaint marked as Resolved 
Verified Support
Nov 20, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
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    K
    kodandan k
    from Noida, Uttar Pradesh
    Nov 18, 2020
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    Hi i normally use to buy items in Olx. However, recently i saw add posted in the name of Roshan kumar - Mobile number. [protected] and cost of Rs.8000/- ( Used one). Initially i have chatted with him, since he has posted the add in local address of West mambalam, RAM colony, CHENNAI. He has responded and told me that, since he is army restricted area, persons are not allowed only delivery through by his person and asked me transfer token advance of Rs.2000.

    I have transfer through google pay - Mobile no.[protected], UPI transaction id:[protected], UPI id: [protected]@okaxis on 17.11.2020.

    I had a doubt on the profile and i have asked his ID details ( He has forwarded the Army Liquor canteen id card and aadhar number).

    On the very next day he has sent me the delivery slip ( which is printed in as Indian Army - courier parcel department) - how they have printed is not known and insisted me to pay Rs. 3000+999 as policy amount and GST on that. - I have not paid this.

    I have asked them to send the bank account details, they have set the same.( Account no:[protected], Account Name: Roshan Kumar, Bank name: ICIC bank and IFC code of ICIC0000734).

    Again he has given one sargent saying he is a delivery boy. His details, Name: J. Govind CISF officer, contact no.[protected], his PAN no. BBGPJ3304N, Central Reserve police ID FORCE No:[protected] & Card No. 607/42BN/2019 - .

    All the photo copies of the proof as mentioned are attached.

    This needs to be addressed, how they are printing the CISF id cards and army canteen cards.
    Verified Support
    Nov 19, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

    Addressing your concern is our priority and we will always give you the best possible service.

    Thank you for contacting OLX!
    Nov 26, 2020
    Updated by kodandan k
    HI,

    First of all as OLX plat form you restrict the users without proper details and without verification, you should restrict these type of frauds.

    Other wise this will not stop it will continue. There should be some registration mechanism to post adds after filling necessary details.

    So that, if any one cheats like that, we can catch them easily.

    Not satisfactory response.

    K.Kodandan
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      K
      khantasticsrk1
      Nov 17, 2020
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      Hi I don't know why since today evening olx suspended my account Unnecessarily i posted ad regarding my mobile phone sell out i think they are now much in attitude if they keep doing like this then very soon they will be gone from market like tiktok app and others app
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        P
        Pruthiraj Pattanayak
        Nov 16, 2020
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        Address: Bhubaneshwar

        Shrikant from olx has cheated on me of ruppes 14, 000 for buying an sports equipment
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          S
          singh naina
          Nov 16, 2020
          Resolved
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          Resolved

          Fraud done through OLX , Wants money back ASAP

          I want to draw your attention that i have got cheated by Fraud person, who claims to be an Army Person

          I Namrata singh, Mob no (*****25273) have search a WagonR Car on OLX on 27th Aug'20, whose given vehicle no was UP85BF8349 & owner name Subhash Chand, Address: 42, Balajee puram, Thana Highway, Aunrangabad Khadar, Mathura -281006
          Then I directly get conversation & negotiation started with Mr. Subhash Chand Mob no. [protected]...
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          R
          RSalmankhan
          Nov 16, 2020
          Resolved
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          Resolved

          Vikas kumar is doing fraud on olx

          Address: 369 sanjay nagar B Jhotwara jaipur

          This is to put in notice of the concerned authorities that overnite express courier staff is engaged in cheating/fraud/theft and has joined hands with some people who are into such practices.

          They were supposed to deliver me a mobile phone for which i paid to a seller (Vikas kumar) saying he is in army shared relevant documents as well in advanced on olx website. I have send 26k to him

          These buggers asked me...
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          Azeezunissa
          Nov 16, 2020
          Resolved
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          Resolved

          He was a miltary man who posted the add .told he got transfer so selling all house items for 65000 so we made a deal.he told as it was mitary van we have to make full payment then only the van can go out he gave us icici bank account alamgir momin and rajib kumar saha.after seeing military id cards we transferred the mony he stsrted asking more money for delay in payment etc and is still asking 22000 payments made but did not get produt olx please help us
          Aug 12, 2021
          Complaint marked as Resolved 
          Nov 16, 2020
          Updated by Azeezunissa
          He was a miltary man who posted the add .told he got transfer so selling all house items for 65000 so we made a deal.he told as it was mitary van we have to make full payment then only the van can go out he gave us icici bank account alamgir momin and rajib kumar saha.after seeing military id cards we transferred the mony he stsrted asking more money for delay in payment etc and is still asking 22000 payments made but did not get produt olx please help us

          Verified Support
          Nov 17, 2020
          OLX India Customer Care's response
          Dear OLX User,

          We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

          We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

          The user will not be able to use the account any further on OLX for any purpose.

          This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

          Please be rest assured, we will provide all the support for the investigation.

          The legal authorities can write to us at [protected]@olx.in.

          If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

          We would like to thank you for bringing this issue to our attention.

          For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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            A
            Afrid Basha
            Nov 16, 2020
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            My olx account has been suspended for reason!!
            Simply suspended my olx account without any warning or intimation or notification! Whats wrong with my account? If really i have done anything wrong then 1st of all you have to give a warning. Please say me reason for banning any recover may olx account. 🙏
            Nov 16, 2020
            Updated by Afrid Basha
            My olx account has been suspended for no reason!!
            Simply suspended my olx account without any warning or intimation or notification! Whats wrong with my account? If really i have done anything wrong then 1st of all you have to give a warning. Please say me reason for banning my account and recover may olx account as early as possible. 🙏
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              S
              Shubhajeet Guha
              from Powai, Maharashtra
              Nov 15, 2020
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              Website: www.olx.in

              The people in olx are so unprofessional and rude, they banned my account for no reason, I have been using olx for 6 to 7 years and this is how they treat their customers. I contacted them and they said I violated terms and conditions and when I asked what then they denied to tell me the reason. My account is [protected]@gmail.com. I feel very upset and mistreated for this.
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                M
                Mudasshir Khan
                Nov 15, 2020
                Resolved
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                Resolved

                I dont know why but olx has suspended my act for no reason its been more then 2 months and act s still blocked my act regestered phone no is [protected], many fraud peoples are posting ads on olx and the management is not taking any actions for them rather they are blocking the genuine users.
                Aug 5, 2021
                Complaint marked as Resolved 
                Verified Support
                Nov 16, 2020
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  uri konsi
                  Nov 15, 2020
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                  After my first account got banned. i opened another account but it got suspended just after I post an sell ad..And after that I open 2 new accounts and it all got suspended in same way..I don't know what's the reason but it got suspended with no reason. I am really angry and unsatisfied with this.
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                    A
                    ANUJ NANDA
                    Nov 15, 2020
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                    Olx have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a property for rent on the site email id is [protected]@gmail.com
                    Nov 15, 2020
                    Updated by ANUJ NANDA
                    Olx have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a property for rent on the site email id is [protected]@gmail.com
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                      B
                      Bhargav Captain
                      Nov 13, 2020
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                      Why ure banning all my accounts I logged with 3 Mobile numbers the first day is good for watching ads and the nxt day it going ban
                      Poor service from olx.in
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                        B
                        BiswasSouvik
                        Nov 12, 2020
                        Resolved
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                        Resolved

                        Hi,

                        This is to inform you that some people are doing scams on the name of indian army. I was told by an OLX user to transfer an advance of Rs. 3250/- which I did. Later I got to know that the person is not genuine because he was asking for more money without giving me the product.

                        Please find the attached documents for more information.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Nov 12, 2020
                        Updated by BiswasSouvik
                        Phone numbers involved:

                        [protected]
                        [protected]
                        [protected]
                        Verified Support
                        Nov 13, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          K
                          Kartik patle
                          Nov 12, 2020
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                          Please reopen my olx account but tell me why are you suspended my account
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                            A
                            Animes Prusty
                            Nov 11, 2020
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                            Resolved

                            The incident took placeon 11/11/2020. The fraudster wanted to buy books for his brother. On asking him he claimed to be an CISF Constable Mr. Srikant with CISF Number[protected]. He asked to pay through Swipe Machine and duped my making flase transaction duped me around 9000 on the pretext that the payment is getting failed. he has provided me with his cell phone number [protected].
                            His olx id is with the name of Shrikant rana with link address https://www.olx.in/profile/[protected].

                            Once the money was deducted from my account he said me he wanted to reverse the money so again and cheated.

                            I want a refund of the money and take strict action against the fraudster.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Nov 13, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            Thank you for contacting OLX!
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                              D
                              Dharnasi Sreenu
                              Nov 11, 2020
                              Resolved
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                              Resolved

                              I was paid the money to below account no but i have not revived the item.

                              Account no: [protected]
                              subbarao kolli
                              andhrabank(unionbank)
                              ifsc code: ANDB0000897
                              Phone no :[protected]
                              Transport Name: New Mahalaxmi Transport Company Find the below attachment.
                              Phone No: [protected]
                              Both Phone Numbers are not working
                              Find the below attachment
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 12, 2020
                              OLX India Customer Care's response
                              Dear OLX User,
                              We're sorry for the inconvenience caused to you.

                              We wish to look into your concern on priority. However, we would require more information to assist you appropriately:
                              You may also share the suspect's contact details used on OLX with us.
                              Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                              As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                              We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                              In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                              Hope the provided information helps.
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                                Raghu4521hsn
                                Nov 11, 2020
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                                My OLX account is banned for no reason my number is[protected] please unban my account
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                                  B
                                  binila m babu
                                  from Chennai, Tamil Nadu
                                  Nov 8, 2020
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                                  Address: KOLLIKKATTIL HOUSE, HILLPALACE AYURVEDA JUNCTION, THIRUVANKULAM P O

                                  Hello team,

                                  I don't know for what reason my account is banned, please help me with opening my account. I logged in using binila1.8.[protected]@gmail.com
                                  My contact number is [protected].
                                  I need to post my ad for renting the house
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                                    S
                                    smitsstudio
                                    Nov 7, 2020
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                                    Address: DLF CORPORATE PARK,GROUND FLOORTOWER-3 A, DLF CITY PH-III,MG ROADGURGAON179HR

                                    Yesterday i put an ad somehow it got rejected now they saying money i paid fr feature is non refundable, may i know why ??? 4 times ur customer care wasted my time

                                    ticket id[protected]
                                    complain id : 12376412
                                    Nov 11, 2020
                                    Updated by smitsstudio
                                    No thank you i dont have that much patience, besides posting a reply on every platform where i post review - you guys did nothing - not even a mail or phon call of assurance, i have shared all needed details what action your team took ???? - NOTHING, stop posting humble humble fake comments ..stop fooling around .
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you.
                                    Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                    For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                    Thanks,
                                    Team OLX
                                    smitsstudio's [Complaint's author] reply, Nov 10, 2020
                                    This is all details
                                    I have all screen shots with time even conversation with ur executives - so please solve it, u cant return my precious 2 hrs but definitely my hard earned money .

                                    Order id 10559722
                                    Ticket id 12358324
                                    complain id : 12376412
                                    OLX India Customer Care's response, Nov 10, 2020
                                    Verified Support
                                    Dear OLX User,

                                    We regret the inconvenience caused to you. We have shared the details with the concerned team. Request you to allow us a time window so that we can assist you better. Thank you for your patience and support.

                                    Thanks,
                                    Team OLX
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