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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4710
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2588
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OLX India reviews & complaints page 89

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P
Pruthiraj Pattanayak
Nov 16, 2020
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Address: Bhubaneshwar

Shrikant from olx has cheated on me of ruppes 14, 000 for buying an sports equipment
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    S
    singh naina
    Nov 16, 2020
    Resolved
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    Fraud done through OLX , Wants money back ASAP

    I want to draw your attention that i have got cheated by Fraud person, who claims to be an Army Person

    I Namrata singh, Mob no (*****25273) have search a WagonR Car on OLX on 27th Aug'20, whose given vehicle no was UP85BF8349 & owner name Subhash Chand, Address: 42, Balajee puram, Thana Highway, Aunrangabad Khadar, Mathura -281006
    Then I directly get conversation & negotiation started with Mr. Subhash Chand Mob no. [protected]...
    +26 photos
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    RSalmankhan
    Nov 16, 2020
    Resolved
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    Vikas kumar is doing fraud on olx

    Address: 369 sanjay nagar B Jhotwara jaipur

    This is to put in notice of the concerned authorities that overnite express courier staff is engaged in cheating/fraud/theft and has joined hands with some people who are into such practices.

    They were supposed to deliver me a mobile phone for which i paid to a seller (Vikas kumar) saying he is in army shared relevant documents as well in advanced on olx website. I have send 26k to him

    These buggers asked me...
    +1 photos
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    Azeezunissa
    Nov 16, 2020
    Resolved
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    Resolved

    He was a miltary man who posted the add .told he got transfer so selling all house items for 65000 so we made a deal.he told as it was mitary van we have to make full payment then only the van can go out he gave us icici bank account alamgir momin and rajib kumar saha.after seeing military id cards we transferred the mony he stsrted asking more money for delay in payment etc and is still asking 22000 payments made but did not get produt olx please help us
    +2 photos
    Aug 12, 2021
    Complaint marked as Resolved 
    Nov 16, 2020
    Updated by Azeezunissa
    He was a miltary man who posted the add .told he got transfer so selling all house items for 65000 so we made a deal.he told as it was mitary van we have to make full payment then only the van can go out he gave us icici bank account alamgir momin and rajib kumar saha.after seeing military id cards we transferred the mony he stsrted asking more money for delay in payment etc and is still asking 22000 payments made but did not get produt olx please help us

    Verified Support
    Nov 17, 2020
    OLX India Customer Care's response
    Dear OLX User,

    We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

    We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

    The user will not be able to use the account any further on OLX for any purpose.

    This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

    Please be rest assured, we will provide all the support for the investigation.

    The legal authorities can write to us at [protected]@olx.in.

    If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

    We would like to thank you for bringing this issue to our attention.

    For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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      A
      Afrid Basha
      Nov 16, 2020
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      My olx account has been suspended for reason!!
      Simply suspended my olx account without any warning or intimation or notification! Whats wrong with my account? If really i have done anything wrong then 1st of all you have to give a warning. Please say me reason for banning any recover may olx account. 🙏
      +2 photos
      Nov 16, 2020
      Updated by Afrid Basha
      My olx account has been suspended for no reason!!
      Simply suspended my olx account without any warning or intimation or notification! Whats wrong with my account? If really i have done anything wrong then 1st of all you have to give a warning. Please say me reason for banning my account and recover may olx account as early as possible. 🙏
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        S
        Shubhajeet Guha
        from Powai, Maharashtra
        Nov 15, 2020
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        Website: www.olx.in

        The people in olx are so unprofessional and rude, they banned my account for no reason, I have been using olx for 6 to 7 years and this is how they treat their customers. I contacted them and they said I violated terms and conditions and when I asked what then they denied to tell me the reason. My account is [protected]@gmail.com. I feel very upset and mistreated for this.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          M
          Mudasshir Khan
          Nov 15, 2020
          Resolved
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          Resolved

          I dont know why but olx has suspended my act for no reason its been more then 2 months and act s still blocked my act regestered phone no is [protected], many fraud peoples are posting ads on olx and the management is not taking any actions for them rather they are blocking the genuine users.
          Aug 5, 2021
          Complaint marked as Resolved 
          Verified Support
          Nov 16, 2020
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            uri konsi
            Nov 15, 2020
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            After my first account got banned. i opened another account but it got suspended just after I post an sell ad..And after that I open 2 new accounts and it all got suspended in same way..I don't know what's the reason but it got suspended with no reason. I am really angry and unsatisfied with this.
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              A
              ANUJ NANDA
              Nov 15, 2020
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              Olx have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a property for rent on the site email id is [protected]@gmail.com
              Nov 15, 2020
              Updated by ANUJ NANDA
              Olx have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a property for rent on the site email id is [protected]@gmail.com
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                B
                Bhargav Captain
                Nov 13, 2020
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                Why ure banning all my accounts I logged with 3 Mobile numbers the first day is good for watching ads and the nxt day it going ban
                Poor service from olx.in
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                  B
                  BiswasSouvik
                  Nov 12, 2020
                  Resolved
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                  Resolved

                  Hi,

                  This is to inform you that some people are doing scams on the name of indian army. I was told by an OLX user to transfer an advance of Rs. 3250/- which I did. Later I got to know that the person is not genuine because he was asking for more money without giving me the product.

                  Please find the attached documents for more information.
                  +3 photos
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Nov 12, 2020
                  Updated by BiswasSouvik
                  Phone numbers involved:

                  [protected]
                  [protected]
                  [protected]
                  Verified Support
                  Nov 13, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
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                    K
                    Kartik patle
                    Nov 12, 2020
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                    Please reopen my olx account but tell me why are you suspended my account
                    +1 photos
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                      A
                      Animes Prusty
                      Nov 11, 2020
                      Resolved
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                      Resolved

                      The incident took placeon 11/11/2020. The fraudster wanted to buy books for his brother. On asking him he claimed to be an CISF Constable Mr. Srikant with CISF Number[protected]. He asked to pay through Swipe Machine and duped my making flase transaction duped me around 9000 on the pretext that the payment is getting failed. he has provided me with his cell phone number [protected].
                      His olx id is with the name of Shrikant rana with link address https://www.olx.in/profile/[protected].

                      Once the money was deducted from my account he said me he wanted to reverse the money so again and cheated.

                      I want a refund of the money and take strict action against the fraudster.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 13, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                      Addressing your concern is our priority and we will always give you the best possible service.

                      Thank you for contacting OLX!
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                        D
                        Dharnasi Sreenu
                        Nov 11, 2020
                        Resolved
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                        Resolved

                        I was paid the money to below account no but i have not revived the item.

                        Account no: [protected]
                        subbarao kolli
                        andhrabank(unionbank)
                        ifsc code: ANDB0000897
                        Phone no :[protected]
                        Transport Name: New Mahalaxmi Transport Company Find the below attachment.
                        Phone No: [protected]
                        Both Phone Numbers are not working
                        Find the below attachment
                        +3 photos
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Nov 12, 2020
                        OLX India Customer Care's response
                        Dear OLX User,
                        We're sorry for the inconvenience caused to you.

                        We wish to look into your concern on priority. However, we would require more information to assist you appropriately:
                        You may also share the suspect's contact details used on OLX with us.
                        Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

                        As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

                        We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

                        In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

                        Hope the provided information helps.
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                          R
                          Raghu4521hsn
                          Nov 11, 2020
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                          My OLX account is banned for no reason my number is[protected] please unban my account
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                            B
                            binila m babu
                            from Chennai, Tamil Nadu
                            Nov 8, 2020
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                            Address: KOLLIKKATTIL HOUSE, HILLPALACE AYURVEDA JUNCTION, THIRUVANKULAM P O

                            Hello team,

                            I don't know for what reason my account is banned, please help me with opening my account. I logged in using binila1.8.[protected]@gmail.com
                            My contact number is [protected].
                            I need to post my ad for renting the house
                            +1 photos
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                              S
                              smitsstudio
                              Nov 7, 2020
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                              Address: DLF CORPORATE PARK,GROUND FLOORTOWER-3 A, DLF CITY PH-III,MG ROADGURGAON179HR

                              Yesterday i put an ad somehow it got rejected now they saying money i paid fr feature is non refundable, may i know why ??? 4 times ur customer care wasted my time

                              ticket id[protected]
                              complain id : 12376412
                              Nov 11, 2020
                              Updated by smitsstudio
                              No thank you i dont have that much patience, besides posting a reply on every platform where i post review - you guys did nothing - not even a mail or phon call of assurance, i have shared all needed details what action your team took ???? - NOTHING, stop posting humble humble fake comments ..stop fooling around .
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you.
                              Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                              For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                              Thanks,
                              Team OLX
                              smitsstudio's [Complaint's author] reply, Nov 10, 2020
                              This is all details
                              I have all screen shots with time even conversation with ur executives - so please solve it, u cant return my precious 2 hrs but definitely my hard earned money .

                              Order id 10559722
                              Ticket id 12358324
                              complain id : 12376412
                              OLX India Customer Care's response, Nov 10, 2020
                              Verified Support
                              Dear OLX User,

                              We regret the inconvenience caused to you. We have shared the details with the concerned team. Request you to allow us a time window so that we can assist you better. Thank you for your patience and support.

                              Thanks,
                              Team OLX
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                                N
                                Niharika Suvvada
                                Nov 7, 2020
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                                Address: osman towers,shop no 18,rtc complex ,vizianagarama

                                Hi,
                                am Niharika, last month we purchased OLXAD Rupess of 500,
                                our bank balance was debited but we didt get any AD, and I didnt get any refund from ur company.
                                +1 photos
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                                  D
                                  Dinil Kumar 10
                                  Nov 7, 2020
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                                  We searched for a car in olx and we saw a car(KL 21 H 4000) for 125000 and the number was given so we contacted in the given
                                  number (+91 [protected]) and that guy was saying that he was from pangod milItary camp thiruvananthapuram and
                                  he said he selling the car because he wanted to go to jhamu and so that he is selling the car and he said that the
                                  courier charge is rupees 5200 and should pay it by online and next day on 4 th november 10:00am car will be delivered
                                  to my house that was the deal and on the next day(4th november ) he called me and said that our parcel officer will call you and other guy
                                  called me from this number (+91 [protected]) and he said that for the car to be delivered we have to pay rupees 35000
                                  and 50 rupees and we paid 35050 rupees as a single payment. But after that they called and said that it should be paid seperately and we paid again
                                  35000 and 50 rupees seperately and they said again that 25000rupees should be paid because the delivery time has
                                  over so for the delivery we have to pay additional 25000 and we paid that and finally they said that we should the entire amount
                                  then only they will deliver the car. I send Rs100300 to two different accounts (FIRST AC NO :[protected] IFSC :ICIC0006856 ACCOUNT HOLDER NAME: ARUNKUMAR KUSHWAHA)
                                  (SECOND ACC/NO:[protected] IFSC: PYTM0123456 ACCOUNT HOLDER NAME: MITHLESH SHRIVASTAV)
                                  +1 photos
                                  Verified Support
                                  Nov 09, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
                                  Nov 09, 2020
                                  Updated by Dinil Kumar 10
                                  -I dont have an account in olx but the ad was on the olx and i called them using the number given in the olx ad.
                                  -ad id: https://www.olx.in/item/maruti-suzuki-swift-2013-diesel-75169-km-iid-[protected]
                                  - contact number of the suspect: [protected]
                                  [protected]
                                  -Suspect account number: AC NO :[protected] IFSC :ICIC0006856 ACCOUNT HOLDER NAME: ARUNKUMAR KUSHWAHA)
                                  (SECOND ACC/NO:[protected] IFSC: PYTM0123456 ACCOUNT HOLDER NAME: MITHLESH SHRIVASTAV

                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you.
                                  Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                  For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                  Thanks,
                                  Team OLX
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                                    R
                                    Rajiv Maindargi
                                    Nov 7, 2020
                                    Resolved
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                                    Resolved

                                    I have been a subscriber with olx for many years, having bought and sold products . From last month my account suspended without any reason plz recover my account as soon as possible.
                                    Nov 7, 2020
                                    Complaint marked as Resolved 
                                    Plz check this mail id when i am on login page there is massage form olx that you Acount is banned Mail id is. Rajivmaindargi32@gmail
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