Hi i normally use to buy items in Olx. However, recently i saw add posted in the name of Roshan kumar - Mobile number. [protected] and cost of Rs.8000/- ( Used one). Initially i have chatted with him, since he has posted the add in local address of West mambalam, RAM colony, CHENNAI. He has responded and told me that, since he is army restricted area, persons are not allowed only delivery through by his person and asked me transfer token advance of Rs.2000.
I have transfer through google pay - Mobile no.[protected], UPI transaction id:[protected], UPI id: [protected]@okaxis on 17.11.2020.
I had a doubt on the profile and i have asked his ID details ( He has forwarded the Army Liquor canteen id card and aadhar number).
On the very next day he has sent me the delivery slip ( which is printed in as Indian Army - courier parcel department) - how they have printed is not known and insisted me to pay Rs. 3000+999 as policy amount and GST on that. - I have not paid this.
I have asked them to send the bank account details, they have set the same.( Account no:[protected], Account Name: Roshan Kumar, Bank name: ICIC bank and IFC code of ICIC0000734).
Again he has given one sargent saying he is a delivery boy. His details, Name: J. Govind CISF officer, contact no.[protected], his PAN no. BBGPJ3304N, Central Reserve police ID FORCE No:[protected] & Card No. 607/42BN/2019 - .
All the photo copies of the proof as mentioned are attached.
This needs to be addressed, how they are printing the CISF id cards and army canteen cards.
Verified Support
Nov 19, 2020
OLX India Customer Care's response Dear OLX User,
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
Nov 26, 2020
Updated by kodandan k HI,
First of all as OLX plat form you restrict the users without proper details and without verification, you should restrict these type of frauds.
Other wise this will not stop it will continue. There should be some registration mechanism to post adds after filling necessary details.
So that, if any one cheats like that, we can catch them easily.
Not satisfactory response.
K.Kodandan
We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.
Thanks,
Team OLX