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OLX India Complaints & Reviews

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Updated: Jun 15, 2025

Complaints 4710

Resolved

2588

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2122

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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OLX India reviews & complaints page 93

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Address: India

Hello, I was looking for scooty for my Father in olx. I came across one scooty honda activa 5g 2019 model of no. (MH31 Fk 5787) for 24000 rupees, he contacted me through his mobile no. [protected] as name of Arun Rana. He said he is an Indian Army and sent me documents like Army ID, Aadhar card, Activa 5g RC book, Bike Insurance paper, Bikes images. Based on this i believed on him to bye moped as he said in the name of Indian army. I asked...

+4 photos

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Address: VILL-TELMOCHO PS-MAHUDA PO-RAM NAGAR GARH

Dear sir
Before 2 days i posted for sell of my mobile and got many offers but some one using objectional words. Kindly take action.
My email id [protected]@gmail.com
Cont-[protected]

+1 photos

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I sold my ve polo diesal in month of dec 2019 in rs 1.29 lac at hadapsar branch, pune. They hold 10k for rc transfer. Till now i am waiting my 10k but still they are not paying.
I never seen such fraud company in my life.
There is no value of work, simply making fool to customer and telling lie.
I spoke with branch manager, zonal manager but all are fraud.
Can you do something?

Sep 3, 2021

Complaint marked as Resolved

Sep 18, 2020

Updated by mdquisar I sold my vw polo diesal in month of dec 2019 in Rs 1.29 lac at hadapsar branch, Pune. They hold 10k for RC transfer. Till now i am waiting my 10k but still they are not paying.
I never seen such froud company in my life.
There is no value of word, simply making fool to customer and telling lie.
I spoke with branch manager, Zonal manager but all are fraud.
Can you do something ?

Verified Support

Sep 19, 2020

OLX India Customer Care's response Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would require more information to assist you appropriately

Please find below the list of required information -

1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

2) You may also share the suspect's contact details used on OLX with us.

3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

Hope the provided information helps.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

Thank you for your patience and support.

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Hello, I was looking for scooty for my sister in olx. I came across one scooty honda activa 5g 2019 model for 23000 rupees, he contacted me through his mobile no [protected]
He shared the registration card of the bike. He told he got transferred to another state so he is selling the scooty. I asked for address to go and check the condition of scooty but he denied. And asked to pay for transportation cost. I said I will pay total amount when I receive the scooty. He kept on asking and convinced me to pay transport charge of 3120 rupees. Later when I called him for details of transport and delivery time. He behaviour was rough and he didnot responded to me.

+6 photos

Aug 9, 2021

Complaint marked as Resolved

Verified Support

Sep 19, 2020

OLX India Customer Care's response Dear OLX User,

We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

The user will not be able to use the account any further on OLX for any purpose.

This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

Please be rest assured, we will provide all the support for the investigation.

The legal authorities can write to us at [protected]@olx.in.

If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

We would like to thank you for bringing this issue to our attention.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

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Address: Walford colony dimapur

Please help me get back my account [protected]
Ban without any reason
I did not misuse or misbehave with anymore
I'm a genuine seller n buyer
Please help me get back my account

Aug 15, 2021

Complaint marked as Resolved

Verified Support

Sep 18, 2020

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I posted advertisement regarding selling of the xiaomi redmi 6a 2/16 phone and after some minutes i got message that my account has been suspended.
If olx doesn't let me to sell my product on his platform so why are they running their business.

+1 photos

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My ad in website please check the address. Bhavin nilaya, giridhanva school road, 3rd cross. S. T. Road, devasandra, k r purm, bangalore-560036
This is my 1 rk address...

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site posted mobile and small used items to sell and service to sell email id is ashar. [protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Sep 17, 2020

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 54, West park Street, Gobichettipalayam, tamilnadu-638452

A fraudulent seller on the olx website cheated me of Rs 9800 for selling a battery. I do not know how to report this to anyone. His contact numbers, contact numbers on WhatsApp I post here the sources I have as I sent the money. He sold the faulty battery.

His name is Akash choudry (as olx)
His numbers are
[protected]
[protected]
[protected]

+13 photos

Verified Support

Sep 16, 2020

OLX India Customer Care's response Dear OLX User,

We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

The user will not be able to use the account any further on OLX for any purpose.

This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

Please be rest assured, we will provide all the support for the investigation.

The legal authorities can write to us at [protected]@olx.in.

If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

We would like to thank you for bringing this issue to our attention.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

Sep 18, 2020

Updated by mmmsaravanan I would like to file an FIR against this seller. How to file a complaint?

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Olx people are so unprofessional that they have banned my account for no reason i dont know why they advertise so heavily if they do not want people to sell on their site, i just posted some items to sell and service to sell.
Mobile no. [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Sep 15, 2020

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I bought activa 5g on 13th september 2020 in olx. They said please pay 30% amount, i sent 9000 rs amount through phonepee. He didn't delivered the bike, i thought that is fake.
How to get the return amount, could you please help me on that.

Please find the all attachments.

+8 photos

Sep 14, 2020

Updated by Mahi kiran Gone fraud persons contact numbers:

+[protected]
[protected]
[protected]

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OLX India Customer Care

from Gurgaon, Haryana

Sep 15, 2020

Verified Support

Dear OLX User,

We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

The user will not be able to use the account any further on OLX for any purpose.

This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

Please be rest assured, we will provide all the support for the investigation.

The legal authorities can write to us at [protected]@olx.in.

If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

We would like to thank you for bringing this issue to our attention.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

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Address: Mehndhipatnam armycamp office ,hyd

Website: OLX india

Sir.

I am mahesh s/o kalluru from sathupalli (V &m), khammam dist..,
In your academy oruganti raju, s/0 mallaih,, had contacted me selling his bike.. He took 50000, from me through online and he said i had deliver bike to u by online army transport., but now yet he doesn't delivered bike to me and keep his mobile off and cheated me, so i humbly request you to please return my money.. I'm a very poor guy living below poverty line status.. Sir so please refund my money and take action on mr. Oruganti raju. Working as sepoy.., id num : la[protected]u00.. Please help me sir..

Thanking you sir

Yours faithfully,
K. Mahesh

+5 photos

Verified Support

Sep 15, 2020

OLX India Customer Care's response Dear OLX User,

We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

The user will not be able to use the account any further on OLX for any purpose.

This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

Please be rest assured, we will provide all the support for the investigation.

The legal authorities can write to us at [protected]@olx.in.

If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

We would like to thank you for bringing this issue to our attention.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

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All my google accounts and my numbers are banned for no reason,
It is working for few minutes and then banned, I can't access olx with any of my account now.

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Sir,

I am sending my complaint that you have suspended my account without any wrong activity done by me,

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I was scammed on olx by a man named ayan khan, who sold me a tv which was completely torn apart and everything including the panel was changed from inside, once he lured me to his house he forced me to pay the money and buy his tv. For 9000rs.

Today i called a samsung service center person and he informed me regarding how i was scammed on olx.

Attaching all the images so that i can show you how people scam on olx, i trusted olx but not anymore. Also it was my first salary of my life.

Attached all his details, never buy any electronic products from olx in banglore, olx doesn’t have a proper vetting system, they allow everyone to post their ads.

Scammers address :

6/1, 9th cross road
Balaji layout, kodigehalli
Bengaluru, 560092
Karnataka
India

Contact no : +[protected]

+4 photos

Aug 13, 2021

Complaint marked as Resolved

Verified Support

Sep 14, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Sir,

I am sending my complaint that you have suspended my account without any wrong activity done by me,

If you have any proof of doing something wrong, than send the proof of suspending account,

Your this kind of work treats me like a fraud, it is not good for my social position.

Please give a proper reason with proof,
Othwr wise I'll go to the court and consumer forem for treating me like a fraud,

Your behavior is not very good for online service industries.

Regards

Smt. Urmila devi.

Sep 12, 2020

Updated by [email protected] Did your employee are not propper educated or trained, who leave the froud person and block account off right person,
And did they see the complaints for me is right,
Did they have any proof against me,

I just need proper proof,
Rest off all will see by legel section.

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OLX India Customer Care

from Gurgaon, Haryana

Sep 13, 2020

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: OLX India

I seen a bike of pulsar 220 black colour on olx india.. They given a number and i contacted to them for purchase.. They said they are from indian army, cisf security force doing passport checking at vizag international airport.. And he convienced me to pay delivery charges of 2100rs, and send me a reciept in the label of indian army postal service department. So and bike would be delivery on the next date.. On the date of delivery.. Another person claiming himself to be a delivery boy called me and asked me to pay the gst amount of 7100rs to clearance of the bike.. So i doubted it and refused to pay and also asked to say the gstn number.. Which he didn't provide and said that delivery got blocked and cannot be delivered for next 3months.. On insesting of refund he refused to pay back and disconnected the call and not answering futher calls and blocked in whatsapp.. Details of payments made phonepay transaction i'd :p2009101848210035612289
Phone pay number :[protected]

+7 photos

Aug 8, 2021

Complaint marked as Resolved

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OLX India Customer Care

from Gurgaon, Haryana

Sep 12, 2020

Verified Support

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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My account has been banned. How do i rectify it. I had listed my household goods.

Pathetic service

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Address: Walford colony

I have always been reporting about my ban accounts and still there is not a single account fixed back
I am a genuine user why should my account be ban i have not misused this app nor i misbehaved with buyers
It's a big request to please fix back my account.
Account email - [protected]
Pasword-vetsho20koza
Please fix my issue with this account
Please please please it's a request.
Thankyou

Verified Support

Sep 09, 2020

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Jan 11, 2021

Updated by vike souk User name-Olx Naga
Email-[protected]
Password-Vetsho20koza

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Address: Nagaland Dimapur Walford colony

My account has been ban without any reason.
Please help me out of this problem and look into the matter as soon as possible.
My account details
Phone number - [protected]
Password - vetsho20koza
I have opened this account for business process.
I have link my voter i. D with this account phone number and i am
A genius user.
Please fix my account

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