[Resolved]  Olx India — buyer do fraud by misleading the sellers

Today i offered one garment for sale. I immediately recvd a call from [protected] whatsapp [protected]. The lady buyer asked my phonepay number and told to scan the qr code sent by her.

I refused to scan the same and requested to make the deal in cash or bank transfer if she likes the product, but she denied to take the product in cash or bank transfer.

I assume it as new type of scam or mischievous cause.

Beware of this please
Thanks a lot to maan ashatbhuja who saved me
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Jan 5, 2020
Complaint marked as Resolved 
Verified Support
Dec 04, 2019
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
Complaint comments 

Comments

Dear Sir

I am regular /Genuine user of OLX since 2017 –purchased and sold minimum 30-35 items
Yesterday I seen your team had blocked my login id as user suspended

I am nowhere involved with any commercial use of this app, enjoying the app very finely

kindly arrange a call back, for re-activating my account ” Urgently “
OLX India Customer Care's response, Dec 4, 2019
Verified Support
Dear OLX user,

We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at support@olx.in with complete details.

Thanks,
Team OLX
Why my phone number [protected], [protected] suspended with out any reason
OLX India Customer Care's response, Dec 4, 2019
Verified Support
Dear OLX user,

We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at support@olx.in with complete details.

Thanks,
Team OLX
My account found is suspended by OLX without any reason, I was just checking to buy Mobile from Olx and chatting with one of the seller post which it got suspected without any reason
OLX India Customer Care's response, Dec 4, 2019
Verified Support
Dear OLX user,

We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at support@olx.in with complete details.

Thanks,
Team OLX

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