[Resolved]  Olx India — Cheating & frauds

Address:400072
Website:www.olx.in

My name is kuldeep from Mumbai. I have purchased Apple I phone from Olx. seller name is Irfan ( [protected]). He had asked for 20, 000/- and I have paid cash.

Finally I have start the phone than come to know there is voice problems and the bill he has given as prof also duplicate. EMI No are differ on bill and phone.

Now phone is switch off. When I checked EMI no. so come to know that he has replace the body.

Kindly help me so I will
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May 20, 2017
Complaint marked as Resolved 
Verified Support
Apr 03, 2017
OLX India Customer Care's response
Dear Kuldeep,

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his phone number so that he cannot use our site.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

For any further assistance, feel free to contact us at [protected]@olx.in.

Thanks,
Team OLX
Apr 12, 2017
bhana ram burdak's response
Plz may add sow

Verified Support
Apr 19, 2017
OLX India Customer Care's response
Dear Bhana,

Thank you for bringing this to our attention. Allow us to help you.

We did check the Ad details and wish to inform you that there are 2 reasons, due to which the Ad cannot be activated.

1). In Real Estate category, the first image has to be the original one, here we can see that the image you are trying to upload is computerized.
2). We do not allow contact number mentioned anywhere in the Ad description, title or image. Due to this reason the Ad was removed from the site.

Please go though this link to know more: http://help.olx.in/hc/en-us/articles/[protected]Rules.

I hope this information will help you. If you need any other assistance do write to us anytime.

Regards,
OLX India
Complaint comments 

Comments

My Account of OLX has been banned for no reason.
Without any notice??
OLX India Customer Care's response, Apr 6, 2017
Verified Support
Dear Rohit,

We do regret for the inconvenience this may have caused.

In order to locate the account we need some information from you. Hence, would request you to share your concern with us with details like your registered contact number or email address at support@olx.in.

We will be waiting for your revert.

Regards
OLX India
[protected]
OLX India Customer Care's response, Apr 19, 2017
Verified Support
Dear Bhana,

Thank you for bringing this to our attention. Allow us to help you.

We did check the Ad details and wish to inform you that there are 2 reasons, due to which the Ad cannot be activated.

1). In Real Estate category, the first image has to be the original one, here we can see that the image you are trying to upload is computerized.
2). We do not allow contact number mentioned anywhere in the Ad description, title or image. Due to this reason the Ad was removed from the site.

Please go though this link to know more: http://help.olx.in/hc/en-us/articles/205005752-Rules.

We hope this information will help you. If you need any other assistance do write to us anytime.

Regards,
OLX India

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