[Resolved]  Olx India — complain about a buyer named "gunjan kumar" in olx : product delivered but payment not received

Address:Shop No. 32, New Bhagat Singh Market, Malviya Nagar Main Market, New Delhi - 110017, New Delhi, Delhi, 110017

Hello sir,

I had posted an ad on olx on 7th april, 2019 about selling my google home speaker. The ad id is [protected]. I found a buyer named gunjan kumar from new delhi and he was interested in purchasing the speaker. We finalized the amount as 5500. Following are his contact details:

Phone no: [protected]
Gmail id : ucc. [protected]@gmail.com
Address: shop no. 32, new bhagat singh market, malviya nagar main market, new delhi - 110017

He told me to deliver the courier and as soon as the courier is dispatched, he will give me the amount. I sent the courier on 12th april, 2019 via dtdc. You can find the dtdc consignment no in my attachments. After sending the courier, i am regularly pinging him and talking to him on phone for cash, but he always tell that he will send in some time, but he doesn't send. Everday, i call him more than 20 times and he doesnt pick up the phone. I am pasting my whatsapp conversations with him as proof. Till now, he has only given me 1000 rupees out of 5500. Remaining 4500, he has not given and he is evertime delaying it. I am attaching all possible proofs i can. Also he has received the product and still he is not doing the payment. Please help me in getting my payment and also punish him so that he doesnt do the same thing to other people. Also, please take help of delhi police and punish that guy. I have provided his address. Its genuine. Please sir, help me in getting my money? Please also take help of delhi police. You can contact me at [protected]
Was this information helpful?
No (0)
Yes (0)
May 18, 2019
Complaint marked as Resolved 
Verified Support
Apr 15, 2019
OLX India Customer Care's response
Dear OLX User,

Greeting From Team OLX!

We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

Thanks,
Team OLX
Complaint comments 

Comments

He send me a message on olx or said I want to exchange with your phone send me 1500 RS then he said I am amry person then say send 2500 as a insurance otherwise handset may be damaged
I have no. Of the fraud [protected].please help
I lost 25000 RS please help
OLX complaint no. Is TS30193

OLX India Customer Care's response, Apr 24, 2019
Verified Support
Dear Kamal,

We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at safety@olx.in with complete details

Thanks,
Team OLX

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4696
    Pending
    959
    Resolved
    2566
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information