[Resolved] Olx India — complaint against olx user nitin kumar mobile number [protected] | |||
The person above named having olx account, and have posted to sell iphone 7 plus 128 gb, as i wanted to purchased second hand phone i have search and approached the above olx user on olx.in, after discussing few things, i have discussed to exchange my phone with his phone and i have to 7000 more with exchanging my phone (Iphone se 64 gb), as our deal was fixed he asked my address to send courier, i have provided and he said to send courier charges through paytm, so firstly i said him i will send rs.500/- rupees only and rest amount after delivery but he thereafter he said that he reached at courier office to send parcel, asking rs.1080 for courier charges therefore i asked first send proof of receipt or parcel details, he send some pictures and receipt (Which i understand later that he was not actually present at courier office) but at that i was in hurry and couldn't understand that is why was again and again asking that pay courier charges so i have paid rs.500 through my paytm to his paytm number-[protected], thereafter he asking that pay more rs. 580/- for courier but i firstly refused and said make confirm with the parcel which is to be sent, after discussing he sent me one courier receipt (Also that i understand later that is not true and valid) as i wasn't aware with anything, i said him that if he confirm with courier i will pay all amount, thereafter he again asking me to send rupees 580/- so i have sent rs.580/- more and said him to send the courier now, but thereafter he started his act and said you have said to send full amount, so he said more send more rs.3000/- more, this time i did not agreed with him to pay rs.3000/- and i said i will pay after delivery, so he said again that courier receipt is generated and send me rs.3000/- so i will send by here, i was refusing and thereafter i said i don't want purchase phone from you, and i asked to refund my rs.500+rs.580=rs.1080 on my paytm back, so he again refused that and said that i have paid rs.1080/- and courier receipt is generated so he can't refund me back.. I said i don't want purchase so there is no need send or courier or courier charges and he not sending, in between he used so bad words that he will not send back the money and again said the pay rs.3000/- so i will send it from there.. So i understand that he is cheating me... I am attached all the database chats and photos... He had cheated me and stole my rs.1080 and not refunding me after asking many times and using bad words with me.. So please please register my complaint against him and do needful in this regard and make a way to get my money back... Thanks Was this information helpful? | |||
Apr 27, 2018 Complaint marked as Resolved Verified Support Mar 25, 2018 OLX India Customer Care's response Dear OLX User, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in. As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities. And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community. Thank you for contacting OLX! Thanks, Team OLX | |||
Add a Comment | |||
60%
Complaints
4698
Pending
946
Resolved
2579
View all 4698 OLX India reviews & complaints
A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
View all OLX India contact information
Post your Comment