[Resolved] Olx India — complaint regarding suspicious buyer | |
I posted an ad for sell of steel cupboard. I received a call from so called Rahul (Mob No [protected]) I insisted for cash payment. In spite of this he asked me to accept payment through UPI Paytm and instantly sent a QR code on WhatsApp asking me to scan it to receive payment. I refused to do so. He was insisting that he had sent Rs 2000 and said that press the pay button. He further said that if I do not do so he would lodge a complaint with police. I have told him not to phone or send any message on my no. I have posted similar message on OLX and also on his WhatsApp. It appears that this so called Rahul is suspicious buyer. This incident is brought to your notice for necessary action. Was this information helpful? | |
Feb 3, 2020 Complaint marked as Resolved Verified Support Jan 03, 2020 OLX India Customer Care's response Dear OLX User, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user. Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities. Addressing your concern is our priority and we will always give you the best possible service. Thank you for contacting OLX! | |
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Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.
Awaiting reply from you!