[Resolved] Olx India — failed payment transaction | |||
I posted a mobile for sale on 11/9/2017 And made a payment of ₹ 79/- thru upi and the amount got detected, but the transaction on olx end failed. Subsequently i repeated the same transaction thru hdfc net banking and the ad got posted successfully. May i request to refund the ₹ 79/- amount of the first failed transaction. Ch ramakrishna prasad [protected] Was this information helpful? | |||
Oct 13, 2017 Complaint marked as Resolved Verified Support Sep 12, 2017 OLX India Customer Care's response Dear Ramakrishna, We understand your concern and will try our best to assist you in your query. We have gone through your account and found that, the Ad id: [protected] is active on our site. Earlier, you have paid for the AD id: [protected] which has been removed by you from your account. For further details, please contact [protected]@olx.in. Regards, OLX India | |||
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As requested, we have checked the details of the Ad and wish to inform you that the Ad was active on the site yesterday and it was deleted from your end, due to which the Ad is no longer active.
As the Ad was removed from your end, we may not be able to process the credit into the account!
For any further details, you may connect with us at support@olx.in!
Regards,
OLX India