[Resolved] Olx India — Fake advertisement uploaded on olx app due to this i am facing a huge trouble

rohit_k_khurana

Address:	New Delhi, Delhi, 110059
Website:	WWW.OLX.IN

Respected sir/madam below complaint filed by me on olx site but olx legal team stands there hands clearly and refusing their core responsibility now you are requested to please help me out the recovery of my payment because fake advertisement uploaded on olx app and olx not verified that advertisement due to fake advertisement i lost my money and faced mental tension i'm rohit khurana, bought honda activa 3g on dated 21st nov. 2015 from mr. Ashish sharma thru olx at the rate of rs. 35000/-. The ad for honda activa 3g (Dl 7s bj 1195) was published on olx app. On dated 20th nov. 2015 from ashish sharma with phone number [protected] at the rate of rs. 38500/-. He was suppose to give me some other document (Purchase invoice, pollution certificate, original number plates and original insurance paper) for vehicle transfer on my name. Since the date of purchasing i'm trying to connect him thru mobile, but his mobile number is switched off and his alternate number is also not in reach. All above mentioned reasons are quite enough to get me in doubt. So i personally try to visit on the residential address of ashish sharma, which is given on rc, but there's no such address available on that locality. Is there any way we can track the person from i bought this vehicle. Can you please suggest me what necessary step needs to be taken in this case. Looking forward to hear from you, kindly advice. Vehicle's details are given below: vehicle no: dl 7s bj 1195 e no: jf50e82121977 ch no: me4jf504ef8122263 thanks, rohit khurana m: [protected]

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Jan 20, 2017

Complaint marked as Resolved

Verified Support

Dec 20, 2016

OLX India Customer Care's response Dear Rohit,

We're sorry to learn you have encountered possible fraud by a seller and understand your monetary loss.

OLX does not participate or interfere in the negotiations or transaction between buyers and sellers, we urge users to always review the ad carefully. After reviewing the ad and making sure all of the criteria are met, payment can be made.

However, we would very much like to look into your concern and help you further. To do, so please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

Do share all the details. We await your response!

Regards
OLX India