[Resolved]  Olx India — fraud buyer made me approve 3300 rupees transfer in google pay account

I had an Ad to sell a Stroller. Buyer informed me that he is working in Pune Airport and he will send his person to collect it and made a deal for 1100. He asked for my Google Pay UPI ID. and he called and told me that i will get a message, please approve that request. He is using a swiping machine to transfer the money and it will get deducted from his Account. By approving a 50 RS transaction, he made me believe that it will get debited from my account and then it gets credited with the same amount twice.

In this way he made me approve 1100 first and said transaction is showing as pending. So I need to approve it again. As its showing as debited from my account, he said he will make 2200, so that if at all amount got credited, he is returning it back. thus he made me approve 2 transaction worth 3300. Afterwords also he was trying to make me believe that we will try another 100, there was a transaction timeout for last 2 transactions and transaction is shown as pending at his side. I did not approve any more requests from him and asked him to come and deal directly and give me 3300 rupees which is already deducted from my account. Afterwords, there is no news from him. I followed up with my Bank & GOogle Pay, but none of them could help me revert my money back.

User profile : https://www.olx.in/nf/user/[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 31, 2019
Complaint marked as Resolved 
Verified Support
Jun 30, 2019
OLX India Customer Care's response
Dear OLX user,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

Thank you for contacting OLX!

Team OLX
Complaint comments 

Comments

I just received a call from a potential buyer claiming to be Indian Army. He asked for Google Pay Code and was willing to pay before looking at the goods. How do I catch this thief and put him behind bars. The deal is still active.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4696
    Pending
    946
    Resolved
    2579
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information