[Resolved]  Olx India — Fraud fridge seller in "smart electronics" ad id: [protected]: shop name: smart electronics: lalbagh road bangalore

Address:	560068
Website:	www.olx.in

I have contacted the seller through OLX for a refrigerator. However he delivered the refrigerator with in 2 days. The delivery boy told us not to start the fridge right now because some jerking happened while shipment of the fridge so start after 45 mns. We started the fridge but it s not at all working then we kept it for 1 hour on mode no cooling. Then i am continuously calling him as he said 1 year warranty & free service. But till date he did not come for the servicing. he took 5100 rupees from me for that not working fridge. I am giving his contact Details he has also given me a bill. daily i am calling him & he is giving me some other reasons for unable to come for service.

To update my complaint as discussed with the OLX customer care i am hereby raising once again the complaint against the "Smart Electronics". After launching the complaint the seller called me & agreed to come for the service but he came on 27th April 2017 (My initial complaint date is 20th April 2017) & told me to cancel the complaint & keeping his shop's reputation in mind i have flagged as resolved. However last Thursday he came at around 1:30 AM & within half an hour he said the fridge can't be repaired but he will replace the fridge by 1st of may as day time is required for him. Further i called him on 30th April 2017 & he confirmed that he will come on 1st May afternoon to evening time, but he did not arrive to my place. The whole day i was in home & tried continuously calling him but there was no reply.
Today morning when i called him at last he answered me in the afternoon saying some reason that he is nnot able to come. Then i asked him to refund but he said it is not at all possible.
I told him that the fridge is not at all working from the very first day & 250-300 times i have called him one by one he has given me some reason for not coming. Today after all this things i have asked him to refund he denied & i also told him that please refund the whole amount otherwise i will go to the police, he said don't threat me about police, i will not refund you, you can do anything you want very vulgarly he replied.
I earnest request to OLX if possible kindly take some necessary steps against him & try to refund me the amount i have paid.
Kindly find attached the bill he has given & his contact details too..

Shop Name: Smart Electronics,
Address: Office#4/1, 5th cross, Lalbagh Road, Bangalore
Mobile No: [protected] (Prince Qureshi) / [protected] (Shah Qureshi) / [protected] (Shabaz Client Fridge)Names as per truecaller.