[Resolved] Olx India — Fraud transaction by scanning QR code

Sahil badhan

from Mohali, Punjab

Address:

House no 80 type 4 power colony ropar

I put an advertisement for selling two ACs. The person by name shrikant verma asked me to scan QR code and send Rs. 5 on trial basis which was successful and i got Rs. 5. Believing him i was asked to send Rs 8000 in same way but upi app allowed Rs 2000 only and therefore i sent him Rs. 2000. The guy did not send the amount back. The number from which he called was [protected]. The upi id was [protected]@paytm by name Maya Devi. Kindly forward my complaint to concerned authorities so that i can get my money back.

+3 photos

Was this information helpful?

No (0)

Yes (0)

Aug 5, 2021

Complaint marked as Resolved

Jan 23, 2021

Updated by Sahil badhan Kindly look into this photo too.

Verified Support

Jan 25, 2021

OLX India Customer Care's response Dear OLX User,

We completely understand your situation and apologize for the inconvenience caused.

Would like to inform you that without any delay, we have blocked the buyer's account as well as his number so that he cannot dupe any more sellers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the buyer and OLX will provide all the information related to the buyer to the legal authorities.

You can further refer to our safety tips for a safe transaction: https://help.olx.in/hc/en-us/articles/[protected]Safe-transactions

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX.

Thanks,
Team OLX