[Resolved] Olx India — I was cheated 1000 bucks(which is a lot considering I am poor)

Manju Ron

from Bengaluru, Karnataka

Address:

560103

I bought a hard disk from unknown olx user with Ad ID: [protected] which turned out to be defective. The user refused test it saying that he can't allow strangers in his house so we met up at some place and i bought the hard disk.He assured me that its 100% working and it was in warranty and didn't agree for negotiation too so i had to give in 1000rs for a defective hard disk. He also lied to me that he owns a store and he will send the address once i bought the hard disk but as soon as i bought it he blocked me from whatsapp, calls and any kind of communication. He just cuts the call if i call him from any other number. Please help me 1000 bucks means alot to me.

I am unable to attach whats app chat so i am copy and pasting the chat and attaching photos that was sent.
2/4/18, 5:27 PM - Messages to this chat and calls are now secured with end-to-end encryption. Tap for more info.
12/4/18, 5:27 PM - ‪+[protected]‬: IMG[protected]WA0000.jpg (file attached)
12/4/18, 7:53 PM - Manju: Marathahalli Village
Marathahalli, Bengaluru, Karnataka 560037
https://goo.gl/maps/8C5A2yeNxt22
12/4/18, 10:11 PM - Manju: IMG[protected]WA0002.jpg (file attached)
12/4/18, 10:20 PM - Manju: IMG[protected]WA0009.jpg (file attached)
12/4/18, 10:28 PM - ‪+[protected]‬: No sir
12/4/18, 10:28 PM - ‪+[protected]‬: What do
12/4/18, 10:36 PM - Manju: Will you please receive my call
12/4/18, 11:05 PM - Manju: Please help me sir I am a student and I need this hard disk for study purpose and 1000rs is my whole month saving

+5 photos

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Dec 12, 2018

Complaint marked as Resolved

Mistake

Verified Support

Jan 15, 2019

OLX India Customer Care's response Dear Manju,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

Thank you for contacting OLX!

Team OLX