[Resolved] Olx India — iphone 6s 32gb in olx fraud case | |||||
Date of the incident :[protected] Client number : [protected], [protected] (Paytm number) Recently i was looking for an iphone on olx and i met this guy who was agreed on selling this to me for 10000. He said he is in the army so he will send the phone via courier and told me to send the charges for the courier (Rs. 1000) and to send the rest of the money after receiving the phone. So i sent him the money (Rs. 1000) and after that his phone was not reachable. He also sent the pictures of the phone. The invoice of the phone and id card the olx chat, whatsapp chat and the screenshot of the paytm is attached with this complaint and i am requesting the refund for this fraud case. So, if you can take the necessary steps of the complaint i will be highly obliged. Was this information helpful? | |||||
May 1, 2018 Complaint marked as Resolved Verified Support Mar 31, 2018 OLX India Customer Care's response Dear OLX User, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in. As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities. Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you. Addressing your concern is our priority and we will always give you the best possible service. Thank you for contacting OLX Thanks, Team OLX | |||||
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