[Resolved] Olx India — Iphone 6s 64gb | |||||
I had purchased iphone 6s (64 gb) from olx and the very next day when it was inspected at iphone service centre they said the device has been repaired before by third party Now the person with whom i bought the device is neither entertaining my call nor replying my message His name is a roy as per olx account and his cell number is [protected] Please track him and provide me the address for the same person Was this information helpful? | |||||
May 28, 2017 Complaint marked as Resolved Verified Support Apr 26, 2017 OLX India Customer Care's response Dear Jaiveer, We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot use our site any further. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. For any further assistance, feel free to contact us at [protected]@olx.in. Thanks, Team OLX Verified Support Apr 27, 2017 OLX India Customer Care's response Dear Jaiveer, We understand your viewpoint with regards to this matter. However, we do not share the details of the buyer or the seller from our end. It is great to know, that you are so assertive and aware that you are going to file an FIR. OLX will provide all the information related to the seller to the legal authorities if required by them. Please remember, OLX does not participate or interfere in negotiations during transactions. However, we assure you that out top priority is to maintain safe and secure OLX community. For more details, write to us at [protected]@olx.in. Regards, OLX India | |||||
 3 Comments | |||||
Comments
I was posted a add Mr jaleel Ahmed from mahabubabad, Krishna colony, he asked me I would like to buy in 2500 I say no sorry but he says (po Ra falthu saley) Hindi . What the hell is this olx have to take action olx have to update in this kind of issues
OLX India Customer Care's response, May 3, 2017
Verified Support
Dear Karthikeya,
We do regret for the inconvenience. It is really frustrating when such people spoil the healthy atmosphere and your experience.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
Kindly share the details like the contact number of the buyer or the screenshot of the OLX chat at support@olx.in, so that we can take necessary actions.
We will be waiting for your revert. As always, feel free to contact our Customer Support, if you have any questions or doubts.
Call us on our Toll-Free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.
Regards,
OLX India
We do regret for the inconvenience. It is really frustrating when such people spoil the healthy atmosphere and your experience.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
Kindly share the details like the contact number of the buyer or the screenshot of the OLX chat at support@olx.in, so that we can take necessary actions.
We will be waiting for your revert. As always, feel free to contact our Customer Support, if you have any questions or doubts.
Call us on our Toll-Free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.
Regards,
OLX India
I have sold my Camera to person who has in us .but he didn't pay my money .Please lodge my complaint .forward with you mail to me I will forward Balance details to you
He has cheated.he is asking me to put some money to other account.
so please lodge my complaint and please try to get my money back..
He has cheated.he is asking me to put some money to other account.
so please lodge my complaint and please try to get my money back..
OLX India Customer Care's response, May 3, 2017
Verified Support
Dear Ithihas,
We are sorry to hear about the inconvenience caused to you and would like to look into your concern and help you further.
To do, so please share all the relevant details with us at support@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.
Do share all the details. We await your response!
Regards,
OLX India
We are sorry to hear about the inconvenience caused to you and would like to look into your concern and help you further.
To do, so please share all the relevant details with us at support@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.
Do share all the details. We await your response!
Regards,
OLX India
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As per OLX guidance you may proceed with legal action by filing FIR and complaint to Cyber crime police for further course of action. Also Try to avoid buying second handed mobile from unknown person though online.
Anguraj