[Resolved] Olx India — Olx fraud using army

[Resolved] Olx India — Olx fraud using army

S SUBA SIVASANGARI

We saw an ad in OLX with a list of household items which includes TV fridge and wardrobe and many other items.so we ordered TV fridge and wardrobe they asked thousand rupees and once we give 1000 rupees then they again asked 4000 rupees as advance but we refused to pay 4000 and pay 1000 so totally we have paid 2000 rupees. After that they again as 4100 rupees so we refuse to pay that keep on asking 4100 rupees again and again.so we said that we don't want any items from him and ask him to return two thousand rupees. he started using bad words and he cut the contact. I have attached all the WhatsApp chat he made. So we have totally lost rupees 2000. Please do the needful at your earliest. Thanks in advance. +4 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved Verified Support Mar 07, 2021 OLX India Customer Care's response Dear OLX User, We're sorry for the inconvenience caused to you. We wish to look into your concern on priority. However, we would require more information to assist you appropriately Please find below the list of required information - 1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to. 2) You may also share the suspect's contact details used on OLX with us. 3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s). 4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately. As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions. We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in. In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response. Hope the provided information helps. For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us. Thank you for your patience and support.
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