Olx India — Olx Seller [protected], scamming my for money | |
Today happened with me! Given no by olx seller [protected] as army person got transferred so selling urgently, sent current status photos of fridge, videos deal done on 5k against 5999 Asked to give gpay 1030 on [protected] balance on delivery with assurance not accepted money will be returned with deduction of ₹30 only. Again given photos of packing & overnight courier & asked to pay another ₹1020. Then got courier person call from [protected] that order till not confirmed so pay balance payment then it's clicked to me about fraud? I checked given pan no on google & found past fraud incidence! I called seller [protected] back then he called me back & requested to pay balance or i will loose what i paid! I told him that i will pay only at reaching fridge at my door step. Then he denied for that? Olx should verified seller with valid photo id & purchaser can also ask & verified what online information available? Regards Abishek Was this information helpful? | |
Verified Support Sep 24, 2020 OLX India Customer Care's response Dear OLX User, We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice. We would like to inform you as per the details shared, we have blocked the mentioned user from our site. The user will not be able to use the account any further on OLX for any purpose. This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint. Please be rest assured, we will provide all the support for the investigation. The legal authorities can write to us at [protected]@olx.in. If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad. We would like to thank you for bringing this issue to our attention. For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us. | |
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Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
For immediate resolution please write to safety@olx.in and we will be happy to assist you.
For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/360002160779-Trust-and-Safety
Thanks,
Team OLX