Olx India — Olx Seller [protected], scamming my for money

Today happened with me!
Given no by olx seller [protected] as army person got transferred so selling urgently, sent current status photos of fridge, videos deal done on 5k against 5999
Asked to give gpay 1030 on [protected] balance on delivery with assurance not accepted money will be returned with deduction of ₹30 only.
Again given photos of packing & overnight courier & asked to pay another ₹1020.
Then got courier person call from [protected] that order till not confirmed so pay balance payment then it's clicked to me about fraud?
I checked given pan no on google & found past fraud incidence!
I called seller [protected] back then he called me back & requested to pay balance or i will loose what i paid!
I told him that i will pay only at reaching fridge at my door step.
Then he denied for that?
Olx should verified seller with valid photo id & purchaser can also ask & verified what online information available?

Regards

Abishek
+8 photos
Was this information helpful?
No (0)
Yes (0)
Sep 22, 2020
Updated by AbisheKumari
For same fridge (Same background ) from different seller still live on Olx ?

I've found this on #OLX. What do you think? Refrigerator fridge 255 litar www.olx.in/item/refrigerator-fridge-255-litar-iid-[protected]

Verified Support
Sep 24, 2020
OLX India Customer Care's response
Dear OLX User,

We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

The user will not be able to use the account any further on OLX for any purpose.

This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

Please be rest assured, we will provide all the support for the investigation.

The legal authorities can write to us at [protected]@olx.in.

If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

We would like to thank you for bringing this issue to our attention.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
Complaint comments 

Comments

But another add for same fridge is still live in OLX ? ?

OLX India Customer Care's response, Sep 28, 2020
Verified Support
Dear OLX User,

Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
For immediate resolution please write to safety@olx.in and we will be happy to assist you.
For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/360002160779-Trust-and-Safety

Thanks,
Team OLX

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4695
    Pending
    993
    Resolved
    2531
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information