[Resolved] Olx India — Phone number not shown in the paid ad

manish r123

from Delhi, Delhi

Address:

Gurgaon, Haryana

I bought a pack of 5 ads, after posting most of it and not getting any response i contacted olx customer care only to be informed that from now on, contact number will be shown on mobile app only.how stupid is this ??people post ad to be more visible on sites but olx seems to think of themselves as some sort of google in ad posting as if ppl will start downloading their app just for advertisers fone number, they seem to be unaware that there are so many websites, better and simple than theirs in the maret.if they want to promote their app, why dont they advertise about it instead of cheating ppl who have taken their packages and more over their app is so confusing, complicated

Was this information helpful?

No (0)

Yes (0)

Nov 5, 2016

Complaint marked as Resolved

Verified Support

Oct 05, 2016

OLX India Customer Care's response Dear Manish,

Many thanks for the valuable feedback shared by you. It is indeed helpful in understanding your expectations and gives us the opportunity to meet it.

We’ve taken some steps to further safeguard the privacy of our users.The buyer can easily contact you through the ‘chat’ option. The OLX Chat is a more trusted way of interacting for both the seller and the buyer. It allows you to share a large amount of information instantly and in a hassle-free manner. We encourage all our users to use OLX Chat to avail all its benefits.

For any further assistance, feel free to contact us [protected]@olx.in.

Regards,
Team OLX.