[Resolved] Olx India — Purchase bike payment done but product not received

Rohitkumar332

Address:

Type I 230 HAL Township, Ojhar Mig, Tal - Niphad, Dist Nashik 422207

Broker upload the bike photo in OLX app, I am choose the bike and request to purchase bike, for Registration charge Rs. 1550/- payment done by me Dtd. 20/12/2020 01:04 PM and second payment GPS not working reason Rs. 6150/- payment done by me Dtd. 21/12/2020 04:23 PM. Total Rs.7700/- payment done by me but product not received till. Please take necessary action and stop it OLX frauds. and refund my .money

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Aug 8, 2021

Complaint marked as Resolved

Dec 22, 2020

Updated by Rohitkumar332 Please take necessary action Immediately.

Verified Support

Dec 23, 2020

OLX India Customer Care's response Dear OLX User,

We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

The user will not be able to use the account any further on OLX for any purpose.

This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

Please be rest assured, we will provide all the support for the investigation.

The legal authorities can write to us at [protected]@olx.in.

If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

We would like to thank you for bringing this issue to our attention.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.