[Resolved] Olx India — regarding a fraud through olx platform

Arfanul Haque

Address:

492001

Through an add on your platform i saw a car to buy. When called, he told that he is in nagpur as he has been transferredâ  in nagpur airportâ  from. Raipur. He called me and i went on 22nd of february. After reaching there, he whatsapped me a google pay number and told me to transfer rs.3020/- in the name. Of gate pass for vehicle. When i refused to transfer and told him to meet first. He refused to meet and startedâ â  abusing me.â  it shows that these # are using such a transparentâ  platform toâ  make moneyâ  illegally.â 
I am sending the snapshot of the add along with my conversation with him through whatsapp.
I, therefore, request you. To. Take. Severe action against these fraudulent.
Regards
M. A. Haqueraipur[protected]

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Mar 26, 2020

Complaint marked as Resolved

Verified Support

Feb 24, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Comments

Krishnavardhan

Hi,
I saw a advertisement in the olx for iphone x . He asked me to pay amount of 2000 and i paid 1500 through Google play.After that i found it is fraud advertisement and he is cheating the people. So plz some action on this person.I have all the documents what he sent to me and also Google pay send receipt

Krishnavardhan's reply, Feb 20, 2020

I want my money back and do some action on OLX regarding these type of fraud advertisement . They even not care about the who is posting the minimum security and guarantee of the advertisements. there are more peoples who will suffer these type of issues and still it is present in the olx. There is no use of taking the action after lost the money

Krishnavardhan's reply, Feb 20, 2020

I also submitted my company proofs. He said he will send the device through courier to the given address address.

Krishnavardhan's reply, Feb 20, 2020

This the proofs what I have given

OLX India Customer Care's response, Feb 26, 2020

Verified Support

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.

Awaiting reply from you!