[Resolved] Olx India — spam user claiming they made payment from us

Vikas MU

Address:

Mysore, Karnataka, 570023

For my ad in olx (Nikon d7000 +lens+flash) a person (Tonya reesh) replied and asked to contact them by email. Once contacted they said they have made the transfer from the bank and only approved on receiving the shipment. Sent spam emails in the bank name and then constantly bothering me with emails. Attaching screenshots of the same. Please take the necessary action.

+2 photos

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Mar 2, 2019

Complaint marked as Resolved

Verified Support

Jan 30, 2019

OLX India Customer Care's response Dear Vikas,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

Thank you for contacting OLX!

Team OLX