[Resolved] Olx India — suspicious buyer

Rakesh K Gowda

from Bhuvanagiri, Tamil Nadu

Address:	560078
Website:	www.olx.in

I posted an ad (Ad id: [protected]) in olx to sell my laptop, one of the chats asking to provide whatsapp number later in whatsapp, he asked me to send the package after he sends the money, i got the email from "[protected]@gmail.com onbehalf of [protected]@usa.com" saying payment of 40, 000 is on hold and requesting me to upload the shipment proof in order to release the hold.

I clearly said him that i would not initiate shipping g the package untill i have the money in my bank account. Later he said "i trusted you and you betrayed my after initiating the transfer, i will see you when i am in bank". This seems to be a total fraud. Please do something to stop these kind of cyber crimes.

Refer attachments for what's app conversation and olx conversation. I have attached the screenshot of the entire conversation with the person. I am sure if he is fake or genuine but later after this chat i see the whatsapp account does not have any display pic and the messages are not getting delivered which lands me into the doubt that this is a fake person. Please look into this and help indians in terms of the safety in online transactions. Please contact me for any additional information.

+11 photos

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Jul 6, 2018

Complaint marked as Resolved

Verified Support

Jun 05, 2018

OLX India Customer Care's response Dear User,

We have blocked these buyers so that he cannot dupe any User. Thanks for raising your concern with us. We wish to clarify that at OLX, we only provide a platform to buy or sell locally.

Hence, we suggest that you not go ahead with a deal which involves buying or selling internationally.
Most importantly, you should never send your product or money in advance.
Always go for cash transactions rather than online transfers or check payments.

Additionally, there are few precautions that we advise all our users to take while transacting on OLX. You can refer to our safety tips.

For any further concern, you may speak to our Trust & Safety Hotline at [protected] (10:00 am to 07:00 pm - Monday to Friday).

We hope this information helps.

Thanks,
Team OLX!