[Resolved] Olx India — washing machine fraud

vishalkd02

from Bengaluru, Karnataka

Address:

560037

It's a Big FRAUD SCAM going on in Bangalore of selling second hand product like washing machine & fridge and making fool to the customer. I bought Wirpool Top Load washing machine 6.2 Kg from them(Unique Enterprises: Owner Name Salman([protected]) and Service person name Naasir([protected])), they sent me damaged product, from Day 1 itself it's not working. They committed 6 months warranty at door step also you may check in there ad, but they never gave the service nor getting any proper response from them. It's a big harrashment case they don't know how to talk to a girl, as me and my family suffer from 1 month now and every time they committed to provide service or replace in 1-2 days but they never did. Request you to the OLX Forum to take strict action to avoid such fraud ID and help other consumer to save from scam. And please make this information very important to avoid bigger damage in person against these FRAUD people.

Hopping for a reply @ vishal.[protected]@gmail.com

Thanks In Advance

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Aug 2, 2018

Complaint marked as Resolved

Jun 12, 2018

Updated by vishalkd02 It's a Big FRAUD SCAM going on in Bangalore of selling second hand product like washing machine & fridge and making fool to the customer. I bought Wirpool Top Load washing machine 6.2 Kg from them(Unique Enterprises: Owner Name Salman([protected]) and Service person name Naasir([protected])), they sent me damaged product, from Day 1 itself it's not working. They committed 6 months warranty at door step also you may check in there ad, but they never gave the service nor getting any proper response from them. It's a big harrashment case they don't know how to talk to a girl, as me and my family suffer from 1 month now and every time they committed to provide service or replace in 1-2 days but they never did. Request you to the Consumer/OLX Forum to take strict action to avoid such fraud ID and help other consumer to save from scam. And please make this information very important to avoid bigger damage in person against these FRAUD people.

Thanks in Advance

Verified Support

Jun 29, 2018

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX.

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

I understand your concern and would suggest you to take the help of legal authorities. Kindly file an FIR against the user and OLX will provide all the information related to the user to the legal authorities.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

In case of any query do write to us at [protected]@olx.in or Alternatively, if you wish to have a word with us, please call us on [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number.

We would be happy to assist you.

Thank you for contacting OLX.