[Resolved]  Olx India — washing machine from professional enterprises does not work

I bought a wasing machine on olx. It stopped working the 2nd day itself. It has been 3 months since i bought this machine. The seller has not refunded my money or replaced my product. He is just avoiding my calls. He has done this to many other customers. Whenever we get through to him he is very rude. He wants us to pay him extra money and then he will give a new machine. I checked this company on google. There are several people who complained against it. Please help me get my money back and stop these people from cheating other customers

Seller: https://www.olx.in/nf/user/75361895
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May 5, 2019
Complaint marked as Resolved 
Verified Support
Apr 04, 2019
OLX India Customer Care's response
Dear Mahima,

I understand your concern; however, I would request you to elaborate your concern along with the adequate proofs. Please share the following information with our specialized team at [protected]@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks
Team OLX
Complaint comments 

Comments

Chennai port Chennai location.name Manjeet
Person use my bike add cheating another all OLX users . u give 5100rs in courier money u sent in cheating
OLX India Customer Care's response, Apr 17, 2019
Verified Support
Dear OLX user,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail safety@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX

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