[Resolved]  Olx India — Your account has been suspended

I have not breached any of the olx policies.
I didn't log into my account for more than one year but today when I logged into, it is showing as Account Suspended.
I can even do kyc for verification.

my mobile number : [protected]
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Mar 29, 2025
Complaint marked as Resolved 
Verified Support
Jul 28, 2024
OLX India Customer Care's response
Dear OLX User,

We regret the inconvenience caused to you. We have shared the details with the concerned team. Our team is working on the same .For further details, kindly send us an email on [protected]@olx.in. Thank you for your patience and support.

Thanks,
Team OLX
Verified Support
Aug 01, 2024
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Verified Support
Aug 01, 2024
OLX India Customer Care's response
Dear OLX User,

We regret the inconvenience caused to you. We have shared the details with the concerned team. Request you to allow us a time window so that we can assist you better. Thank you for your patience and support.

Thanks,  
Team OLX
Verified Support
Aug 05, 2024
OLX India Customer Care's response
Dear OLX User,

Greetings from Team OLX!

Thank you for taking the time to send us an email.

We would like to confirm that "your account is Unbanned" and you will be able to access the account without any interruption.

Also, we humbly urge that you log in two hours after the account has been unbanned.

We'd like to inform you that the account was inaccessible due to sharing o[censored]nregistered mobile number in chat. Please make sure that you use the account in accordance with the OLX guidelines, and we can assure you that this will not happen again.

Please accept our apologies for any inconvenience this may have caused.

For further queries or clarification, please call us on our customer care helpline number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number, or write to us.
Have a great day ahead.

We would love to hear from you on how we are doing, please take a few seconds to fill out a quick survey which will be sent to you within 24 hours. Your feedback matters!

Thank you for your time and patience.
 
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