Olx — Olx fraud ads and online money fraud

Dinghamrit9910

from New delhi, Delhi

Website:

www.olx.in

I contacted a person through olx where i had seen a honda activa scooter with number dl13 sw 5954 registered on the name of cisf official naming bijender kumar. He shared his aadhar card, cisf id card and vehicle rc. After deal got final he took 4100 for the transportation charges and after that we lost contact with him on the phone number: [protected]. And after that we understood that his id was fake and he is using someone's id for doing this fraud. I would like to register a complaint against olx company that they are publishing ads without any verification about the vehicle and the owner. And i want olx to pay my amount back in any case

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Verified Support

Jun 02, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

Jun 02, 2020

Updated by Dinghamrit9910 I already filed an FIR and also in cyber crime cell. But the question that pop up is why OLX is not verify the actual owner of the vehicle. Anybody can do the same fraud without even get caught. This is a big loop hole in the website and using this anyone can do fraud. I usually think that it's big mistake by OLX and this is not the first time, i have seen plenty of cases and there is no action taken by the government authorities or you guys. Its really sad to see that you let people to do fraud and let someone's money to go in other's pocket

Jun 02, 2020

Updated by Dinghamrit9910 I can still see the fraud ad have uploaded (AD ID [protected] this time) which means that trust and security level is zero OLX website which should be known to each and every person. This means that user is not safe on OLX and their data have been compromised since long. I am very unhappy with OLX and now i am seeking my refund from the company.

No action is taken by OLX