[Resolved]  Olx — Online Payment Scam

Website:OLX.in

See i was no dealing with it my father was dealing with it we placed an ad for a wardrobe to sell on olx first time and a guy accepted it but refused to cash and said to upi my father said okk and does what he said and then he debited 4000 rupees from our account . it was so annoying.

And let me be very clear this site OLX is not being a mediator as he is supporting these frauds and there are no real customers on olx there are only and only scammers and no real customers.

Pls Ban OLx.
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Aug 6, 2021
Complaint marked as Resolved 
Verified Support
Jun 26, 2021
OLX India Customer Care's response
Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would require more information to assist you appropriately

Please find below the list of required information -

1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

2) You may also share the suspect's contact details used on OLX with us.

3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

Hope the provided information helps.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

Thank you for your patience and support.
Complaint comments 

Comments

hii, can you please help me with how your problem was solved . yesterday, i got scammed by a person claming he is in indian army posted in Jammu and so i trusted him blindly and did what he asked and he scammed me by 10000 ruppee.
ill be very thankful for your help.

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