[Resolved] Olx — shrikant army officer olx fraud samsung galaxy s9 in chandigarh tricity

Gurlal Singh Cheema

from Delhi, Delhi

Address:

160062

Yesterday one fraud happened with me on olx. I saw a ad of galaxy s9 sale. I talk with him and he sent me his army officer doc so that i trust him. He get advantage of your respect to army and make fraud easily. After discussion he request for advance money i sent him 500 rs for courier using paytm. After that he sent me some courier pics. But after i know that he is fake. He not picking my call and whats app message not replying.
I complaint to olx team with email on [protected]@olx.in regarding this. My ticket id was[protected]. But they just removed his ad from olx nothing else. I think olx team also with him because without his help its not possible. If olx team really want to stop this thing then he able to do this easily. Because they have all the information about seller and ad poster with real time geo location. They able to catch him but they not doing this.

I just requesting to olx team to give a option on app in ad to see seller real location rather than fake location. So that buyer able to see the seller location and catch him in case of fraud. I think its possible thing for olx because i am also a software engineer and know its possible. But if olx team not will provide this option soon on app then its sure they helping to fraud guys and one day people will stop to using the olx.

For fraud this guy using below contact numbers:-
Whats app:- [protected]
Paytm: - [protected]

+11 photos

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Jul 2, 2018

Complaint marked as Resolved

Verified Support

Jun 01, 2018

OLX India Customer Care's response Dear Gurlal,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

Thanks,
Team OLX