[Resolved] Olx — Suspended my account

jayantjnjk

Jun 22, 2021

Website:

olx.in

I tried to post a refrigerator ad for sale from two different account, since the content is same, olx has rejected the ad and suspended one of my account. olx provides an option to post two ads from one account free of cost. When i have not done any fraudlent activity then why to suspend my account. I am having two contact numbers, with both the numbers having olx account then what is wrong in posting same ad with two different account.

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Aug 7, 2021

Complaint marked as Resolved

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OLX India Customer Care

from Gurgaon, Haryana

Jun 23, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Sentiamong's reply, Jun 25, 2021

Dear Olx,
My olx account is suspended for reasons unknown. I have been a regular customer of olx platform. Kindly help and remove the suspension. Thank u. My registered email is jamirsentiamong@gmail.com