[Resolved]  Olx — vikas patel who pretended to be an indian army sepoy

Address:C/O Ajay and Company collections, Vill.Birta, P.O. Kangra, 176001
Website:Olx

Iam ayush kumar, a student of gav public school kangra, himachal pradesh-176001
With due respect i want to tell you that as this year i appeared for cbse 2018-19, class 12.
As now i have completed my 12 class i desired for a smartphone from my father for my future competitive studies and my father was ready for it. I browsed my smartphones online but i wished only for a low cost but efficient smartphone. So i went on olx and searched for vivo v11pro.
There i met a person named vikas patel who was selling the phone in a very good condition at rs. 8000 so i agreed to it.
I contacted him on whatsapp where he sent me photos of the phone as attached below along with his photos to show that he is in indian army and i was sure that an army person could never lie.
Then he asked me to wait for the next day and the courier will be handed to me by the courier boy next morning.
I was very excited that morning but then a call came at 9:00am that sir your order has reached kangra and it will be delivered to you only when you pay the security charge of rs. 3150 which is been laid by the owner on the product and same was said by the owner to me on phone and said that the remaining amount of rs. 4850 is to be paid on delivery.
I agreed to it and paid 3150 on his following details —
Account number :[protected]
Ifsc code — pytm0123456
Then he again called me and asked me to pay the remaining amount of rs. 4850 and the courier will be handed over to me within 5minutes. I did as he asked me to do so.
I made him first payment on paytm through upi access and then through someone's paytm
Then he asked me to deposit rs. 5100 as security charge and said its just for confirmation and it will be given back to you within a minutes into the same account from which the amount has been transferred. Then i took a loan of firstly rs. 5100 from my landlord and deposited the money as he said me to do. After the payment he again asked me to do the payment of rs.5100 as payment was shown to him as pending.
I again took rs. 5100from my landlord and paid the money. Then he again asked me to do the payment but i realised that he was fooling me so i refused him and cried that i dont need your phone and i want all my money back. He agreed for it and asked my account number along with ifsc code. After crying in front of him for continuous 2hours he agreed for the payment but he hacked my account and withdrew rs. 10000more from my account. As i came to know about it i went to my nearest bank and blocked my account. I continuously called him, begged him to return my money but asked me to deposit 4100 more to his account only then he would transfer the money. But i refused to do so because i had zero balance in my bank account.
Sir/madam its my humble request to you to look into this matter and provide a strict action against this. Now being a student i have a loan of rs. 20000 on my shoulders of which my parents are unknown. I dont even want to tell them because my father is an economics lecturer and he goes to his service 130km apart from our residence daily. Also my mother is a teacher in shimla. So here iam only under the supervision of my father who is already suppressed under severe tensions of my carrier.
Consider me as your own son please provide me a solution to it.
Here are the transaction details:
You reference no[protected]
Fraudulent's upi i'd - [protected]@upi
Transaction date - 08/04/2019
Transaction time - 2:53pm
Fraudulent's mobile no. -[protected]
-[protected]
-[protected]
+4 photos
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May 31, 2019
Complaint marked as Resolved 
Verified Support
Apr 30, 2019
OLX India Customer Care's response
Dear OLX user,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
Complaint comments 

Comments

ye banda meri scutyyy ki pics dal kr logo ke sath fraud kr rha hai.. mujhe bhi isi bk. se call aya tha pls sir ...iska new no. +[protected] ye hai .. mujhe aj hi pta chla hai ...
OLX India Customer Care's response, Apr 30, 2019
Verified Support
Dear OLX user,

We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at safety@olx.in with complete details

Thanks,
Team OLX

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