I was verifying my documents and all steps were completed and verified but the last step of payment proof was not done but later i did that too .
And after some minutes when i tried to open my account, i saw myself logged out and blocked and recieved an email saying that i violated their policy by submitting false documents, but my all documents were absolutely correct, (they were also verified by olymp trade)
I can even provide documents again for rechecking, I request to please unblock my account as soon as possible
Mobile no. [protected] Was this information helpful? |
Thank you for contacting us. If you do not agree with the company's decision to block your account, then you can appeal it. To do this, you will need to write an official complaint. Kindly send an e-mail to the following address [protected]@olymptrade.com.
If any questions appear, kindly get in touch with us.
Best regards, Olymp Trade team.