[Resolved]  Olymp Trade — Ain't got my money

Fairly speaking, I like this trading platform because it's a modern solution for trading with a variety of trading modes, nice marketplace option, comprehensive help center and surely big range of instruments to run the analysis.
nevertheless, as I am not the one who can boast a broad expertise with the olymp trade, I still have unresolved questions. I might've asked client support, but don't want to distract folks from their duties, they are likely overloaded with quieries.
like the one I faced recently - had issues withdrawing funds. I use Tether US as the primary top-up method and once I made a deposit everythign was ok. money came timely.
however the same can't be stated concerning withdrawals. I heard transactions should've been processed within 24 hours, but a couple of days has already passed and I ain't got my money. olymp trade decided to enrich on poor traders? 😨
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Mar 31, 2024
Complaint marked as Resolved 
Wow. I have visited help center, but didn't notice information about withdrawals... I had no idea the timeline takes from 24 hours to 5 business days. Well... I understand that it's quite a complex mechanism so let it be. Thank you olymp trade for clarification, sorry for that unjustified accusation,
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2024
Olymp Trade Customer Care's response
Hello!

Indeed, there may be delays in withdrawal up to 24 hours due to problems on the side of the payment system.

Please check, your withdrawal should have been successful.
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