[Resolved] Olymp Trade — Can't open more than 20

[Resolved] Olymp Trade — Can't open more than 20

S Suresh_Rajan1 Nov 6, 2023 Nov 12, 2023 This thread was updated on Nov 12, 2023

So listen, I came down here to Olymp Trade. Because I have heard that it is a free-for-all platform, what I mean by free is that you can trade however you like, right? You have your options and choices, but you choose whatever you want. That includes all sorts of trading conditions. For example, I like the FTT mode and I am trying to build a special trading system for that. But the platform does not allow me to open more than 20 positions at the same time, i can't keep them. But my system requires that to profit. Now, how am I suppose to work with them If they cannot even allow me to do whatever I want ? And I heard that it was allowed!! Were they lying or what now? I heard people can keep more than 50 open positions at the same time in FTT mode. Now, I need that for my system to work as well! Can't I trade however I like it here? Was this information helpful? No (0) Yes (0)
Nov 23, 2023 Complaint marked as Resolved I thought it was an error or a bug or something but turns out it is just a feature. I just did some research and found out that you can actually keep up to 50 open positions in FTT mode if you have the advanced status, and this number goes up to a hundred if you have the expert status. so turns out, they actually allow you to do whatever you want, and if you want to get the statuses, there are actually more than one ways to go about that as well, you can trade your way into them, you can buy them or you can deposit some money into your account, if you pass the threshold, you get the status, that's really cool. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Nov 12, 2023

Verified Support

Hello, Suresh_Rajan1.

Thank you for reaching out. What you encountered is the trading limit on the platform. A trading limit is a mathematical measurement of your account’s risk levels. It may cause inconvenience but it can protect the trading account both ways from risk.

Trading limits are an instrument that we use when the situation on the market is too unpredictable to forecast. That means that your deals can have a far too unpredictable result, possibly bringing heavy losses.
In order to avoid that, our risk management system limits the amount of investment that you can use to open a position, for a certain period of time until the market stabilizes. Keep in mind that most limits on the Olymp Trade platform don’t exceed 24 hours, even though in some rare cases they might last for a few days.

Let us know if you have any more questions. We will be glad to assist.

Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Dec 27, 2023

Verified Support

Hi, Suresh_Rajan1.

Thank you for marking this as “Resolved”. We are glad that we have answered your question. We value your input and encourage you to let us know more details about your experience with us.

Best regards, Olymp Trade team.