[Resolved]  Olymp Trade — Confusing lines on the chart, these fake?

I have been meaning to get into trading for a long time and I was desperately searching for a decent and a proper broker to suit my needs. Anyways, I landed this broker whilst I have had no idea what trading is, how it is done, how I work with a broker and whatnot. But Olymp Trade has a competitive advantage. They have tutorials, and a blog, and a help center to help you go through any kinds of process that you go through the first time. Well. I folllowed the instructions, learn about the assets and how to trade little bit and I finally deposit some money, I open up a chart. I know what a price chart should like. But there is one in the middle of the screen and there are 3 other lines with different collors at the bottom of the screen. Which one do i look at, which one do i take seriously, which one is the right one, are some of them fake? i dont even understand whats going on but perhaps they are trying to make me lose me money?
Was this information helpful?
No (0)
Yes (0)
Nov 3, 2023
Complaint marked as Resolved 
Damn, guys! i actuallty did some further research and it turns out it was an indicator called the MACD. something like averages that move with the convergences and divergences? or they converge and divergence and I should study it and trade off of it? Anyways, in short, those lines where not indicative of the price but indicative of how price behaves and stuff like that. I learned itt all.. No worries, so it was not a bug or a problem afterall..
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

Comments

Greetings, ShantanuOza.

Thank you for sharing. Regarding your question, the lines that you are referring to are the available tools in the platform like the indicators and oscillators. Trend indicators are mainly used to identify whether the asset price is in an uptrend or downtrend, while oscillators are used to identify overbought and oversold conditions as well as momentum to pinpoint trade entry and exit. These tools can help aid you with your trading strategies. You can enable or disable them anytime through the buttons located at the lower left side of the platform if you're trading on a desktop. You can also choose different kinds of it based on your strategy.

Don't hesitate to reach out if you have any more questions.
We wish you luck in trading!

Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Dec 28, 2023
Verified Support
Greetings, ShantanuOza.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Olymp Trade
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    1507
    Pending
    366
    Resolved
    1094
    Olymp Trade Phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
    Olymp Trade Address
    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    View all Olymp Trade contact information