[Resolved] Olymp Trade — Deposit not Credited in my Trading Account

ashwanth115

Aug 29, 2023

Address:

India

My Account Id:[protected]
Email id: ashwanth.[protected]@gmail.com
Deposit No: [protected]
Deposited through phonepe
Bank ICICI Bank

I have done deposit of Rs. 700 on 24 th August 2023. The amount is not yet credited into my live account . I have raised tickets on email as well as through tickets. When spoke with bank they told that the amount is credited to their account. But the company is not updating my live account.
You told 24hrs but till now the amount is not credited in the live account or refunded back. Don't cheat people. You are not even giving a correct reply or providing as resolution. I want the refund as soon as possible. I have attached all the proofs .

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Sep 5, 2023

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

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Comments

Olymp Trade Customer Care

Aug 30, 2023

Verified Support

Greetings, Ashwanth115.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Sep 5, 2023

Verified Support

Hi, Ashwanth115.

Thank you for marking it as "Resolved".

Best regards, Olymp Trade team.