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Olymp Trade — Deposit on 24th Aug 2023 still now not received in my trading account waiting

Hi Team,
5Days completed but not received amount to my trading account. I paid on 24th aug 2023 to paid throw UPI QR please take action.

I'm mailing to the support team but no response from them please update me as soon as possible.
Name: Abishek
USER ID:[protected]
Request no: [protected]
UPI Transaction ID:[protected]
I attach screenshot for your reference.
Please respond as soon as possible.

Small information
Name:knowflow technologies private limited
Email Address:[protected]@gmail.com

To this payment gateway I send amount.

Regards,
Abishek R
+1 photos
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Comments

Greetings, Aboshek.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.
Reply
ID:[protected]
First told 24hrs next 5 days next 30days and next 1year rite you will not refund our amount rite.
How long you will work.
Reply
ID:[protected]
First told 24hrs next 5 days next 30days and next 1year rite you will not refund our amount rite.
How long you will work
Reply
ID:[protected]
First told 24hrs next 5 days next 30days and next 1year rite you will not refund our amount rite.
How long you will work
Reply
Olymp Trade Customer Care's response, Sep 1, 2023
Verified Support
Hi, Aboshek.

Thank you for writing to us. However, the ID account you have provided is not applicable. Kindly check your ID account. It should be under your name. Or you can leave us your email address, the one you registered with us.

Best regards, Olymp Trade team.
I shared my ID account number and my registered mail ID

Reply
Registered mail ID: saicharan.[protected]@gmail.com
Reply
Registered mail ID: saicharan.[protected]@gmail.com

Reply
Email ID: saicharan.[protected]@gmail.com
Shared email Id and user ID please check and update as soon as possible

Reply
Olymp Trade Customer Care's response, Sep 4, 2023
Verified Support
Hi, Aboshek.

Thank you for letting us know about this. We are sorry to hear about your disappointment with us. Currently, we have technical difficulties with UPI. We can sort out the case for you. We have sent your information and the details of the case to our financial specialists. They will check the pending and contact you shortly!

Best regards, Olymp Trade team.

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