Olymp Trade — Deposit Problems - UPI - horrible wait and experience

Olymp Trade — Deposit Problems - UPI - horrible wait and experience

P pandurangareddy pailla Jun 19, 2022 Dec 2, 2023 This thread was updated on Dec 2, 2023

Dear Olymptrade I started trading Olymptrade from last few months, Initially it is very prompt in UPI deposits and Withdrawals was done within few hours. From June1st, depositing and withdrawal is horrible experience with Olymptrade. No options like netbanking, UPI deposits, Imps, cards nothing working. It is becoming like nightmare experience. As per complaints filed here, It seems I am also going to experience same problem. Yesterday I made upi deposit of 10000rs, not yet credited to trading account. That chatbot olympguru is worst one, always enters into loop. No specialist contacts, it just asks for 48 hours wait. Even though 24 hours passed. It seems everyone has to get out of this platform in India. Please refund or add my deposit amount back to my trading account. USER ID : 89590784 Thanks Pandu +2 photos Was this information helpful? No (3) Yes (13)
Olymp Trade customer support has been notified about the posted complaint. Verified Support Jun 21, 2022 Olymp Trade Customer Care's response Hi there, Pandurangareddy Pailla! We are sorry to hear about your disappointment with us. The fact is that according to the rules of international transactions, our team will be able to start looking for your failed deposit no earlier than 48 hours later. We assure you that our specialists are working to solve technical problems with UPI as soon as possible. Thank you for your cooperation! We have passed your contact details to our specialists. They will contact you immediately. We hope that your opinion about us will change. Best regards, Olymp Trade team. Jun 24, 2022 Updated by pandurangareddy pailla Dear Olymptrade Now almost 1 week over but no updates of refund. Could you pls do needful. It is too much frustrated Thanks pandu Jun 29, 2022 Updated by pandurangareddy pailla Now almost 12 days over but no response. Worst customer service. May be we were cheated by you Jul 08, 2022 Updated by pandurangareddy pailla Dear Customer, Your transaction of Rs 10000 from ICICI Bank was successfully credited to the beneficiary SRS Live Technologies PVT LTD account XXXXXXXXXX5950 on 18/06/2022 20:40:07 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank. Bank says it is already credited but you guys are rejecting. Almost 21 days over. no resoultion in near future. One of the worst experience with olymp trade customer service and their people. Verified Support Jul 08, 2022 Olymp Trade Customer Care's response Hi, Pandu! Thanks for following up! Please accept our sincere apologies for the delay in response and any inconveniences it may have caused you. This is truly frustrating and we understand you! Please know that the Olymp Trade platform is regulated by the international Financial Commission (https://financialcommission.org/), which speaks of our transparency and reliability. We have requested our support team to get in touch with you quickly and resolve your issue. Your time and trust are important to us. And we will ensure that we do our best for you! Regards, Olymp Trade team. Jul 22, 2022 Updated by pandurangareddy pailla I have initiated a chargeback from bank also and it closed from bank and they were saying that receipient bank received the amount and reflected in their account. So could not be get back that amount. But you people are lying that it is not in your account. More than 1 month but you didnt solve this problem. So it seems you duped me and made me a scape goat. Dear Customer, Your transaction of Rs 10000 from ICICI Bank was successfully credited to the beneficiary SRS Live Technologies PVT LTD account XXXXXXXXXX5950 on 18/06/2022 20:40:07 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank. USER ID : 89590784 Jul 23, 2022 Updated by pandurangareddy pailla See these guys don't have any courtesy to return our money. They just steal money and never return back. All customer care guys were removed and just added worst chatbot. They only generate automatic mails. Worst app. All indians don't fall for this fake app and they just loot our money. I lost hope of getting my money. They just stealed my money, even bank confirmed me that. They are just lying. But bank confirmed their backend side with this Olymptrade bank account, but indeed the amount was there, But these guys just lies that it was not.
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Comments

pandurangareddy pailla

Jun 20, 2022

48 hours passed no updates. Only automatic messages which keep on saying we working on your problem. No dates, all automated messages, keep on looping. Customer service went from bad to worse.

pandurangareddy pailla

Jun 21, 2022

72 hours passed no updates. Customer service is worst. Only automated messages.

pandurangareddy pailla's [Complaint's author] reply, Jun 23, 2022

120 hours almost 5 days passed. Money not yet credited till now.

Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Bro have you received your money?

pandurangareddy pailla's [Complaint's author] reply, Jun 24, 2022

Not yet. Almost 5 days over. Do you have same problem?

Arun trader

from Ranchi, Jharkhand

Jun 24, 2022

Yaa bro same issue payment done on 14th June still waiting for money..

pandurangareddy pailla

Jun 29, 2022

It seems a fraud company. Only telling lies. Not yet come. They are now saying that your deposit declined by bank. Worst fellows.

0007Avijit's reply, Sep 18, 2022

bro do you get back your money

pandurangareddy pailla

Jul 20, 2022

No update from Olymp trade, Already more than 1 month. Money not credited back to my account or not added to my account. Worst customer experience.

No solution and they are keep on denying. Bank keep on says it is credited. Then where to I go?

Parthiban2103

from Coimbatore, Tamil Nadu

Dec 2, 2023

Hello sir, I send money phone pay app to Olympic deposit... Amount debited my bank account but not showing Olympic deposit site two times I send money same problem...