[Resolved]  Olymp Trade — Desktop version of the platform

I can't say I've been trading on this trading platform for a long time but I've get used to it. And recently I read in one of the reviews that this platform can be installed on a computer. So I can get desktop version of the platfomr.
I'm sure that would make it much easier for me to access it. Moreover, it is convenient for me to take my laptop with me everywhere.
But, unfortunately, I cannot download the platform to my computer. I follow the instructions and download application from the official website. And apparently the download begins. But there is nothing in the Downloads folder on my laptop.
Maybe broker has not set up this function and it is not possible to download the platform yet.
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Sep 15, 2023
Complaint marked as Resolved 
Haha, looks like it's time for me to go on vacation. I have about ten platform files on my computer now. Turns out that all the installation files were downloaded to a different folder...
Olymp Trade customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello, Maha B.

Thank you for taking your interest in Olymp Trade. Could you please tell us what exactly happened, what caused such an experience with our app? If you have specific questions, please kindly send it to our support team:
- in a live chat at www.olymptrade.com
- in direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.
Olymp Trade Customer Care's response, Sep 18, 2023
Verified Support
Greetings, Maha B.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.

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