[Resolved] Olymp Trade — Documents Submitted and Verified But Account Block & not returning money since 22 Days

[Resolved] Olymp Trade — Documents Submitted and Verified But Account Block & not returning money since 22 Days

J jeet lulla Aug 22, 2022

My account is blocked since 20 days now, All documents submitted and verified but still pending. And how come my transactions looks like an issue to them. They are eating hard earned money of indian citizens as they are not returning my money or unblocking my account. They are just using the name of clause 1.4 to delay as their is no such activity taken place because I am normal trading. My Olymp Trade ID Is - [protected]@gmail.com All images attached for your reference +6 photos Was this information helpful? No (0) Yes (6)
Oct 2, 2022 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Verified Support Aug 23, 2022 Olymp Trade Customer Care's response Hello, Jeet Lulla. Thank you for writing to us. As you may know, Olymp Trade is a certified broker. Our regulator, Finacom, needs our commitment to following their rules and regulation. And verification process is one of them. We understand your situation. However, our regulator would treat every case equally. Regarding your request, it is recommended that you file an official complaint to the email: [protected]@olymptrade.com. The claim department will review your case and make the final decision on behalf of the company. Best regards, Olymp Trade team.
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