[Resolved] Olymp Trade — I wanna trade!

[Resolved] Olymp Trade — I wanna trade!

B Bhola Halder Jan 25, 2024 Jan 26, 2024 This thread was updated on Jan 26, 2024

Guys, as a complete rookie I understand that I don't know a lot of things about trading. Olymp trade trading platform is my first place where I decided to cognise the essence of the trading industry and understand how people make money in it. I liked the platform right away, I mean their website, the way they describe different things so I decided to open up an account. Everything was okay, I cracked my head over registration for a while, cause I needed to fill in many information, but I presume it's awesome from the point of security. However, after passing through registration, I found out that I can't trade. For real, I just can't trade, I have no access to trading. Maybe someone has also faced such a situation, I don't believe that I passed through registration to receive nothing in the end. I wanna trade!!! Was this information helpful? No (0) Yes (0)
Jan 30, 2024 Complaint marked as Resolved Damn, I should've known about such thing as verification. The email was sent to me that i needed to verify my identity by providing particular documents to let the platform's developers know that I am a real trader... Another evidence of highest security on the platform, and another evidence of my incompetence in the sphere :D Thank you guys... Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Jan 26, 2024

Verified Support

Hi, Bhola Halder.

Thank you for sharing. Our priority is the effective platform and we are ecstatic that you are interested in trading because of Olymp Trade! Olymp Trade strives to provide the finest trading conditions. They include a smooth interface, free education, and a functional support team. We are so happy that you are with us.

Regarding your case, we would like to understand more about what difficulty you are facing. Could you please tell us what exactly happened, and what caused such an experience with our app? If you have specific questions, please kindly send it to our support team:
- in a live chat at www.olymptrade.com
- in direct messages of our group: www.facebook.com/olymptradecom/
We will be very grateful for the update on your issue.

Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Jan 30, 2024

Verified Support

Hi, Bhola Halder.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.