[Resolved] Olymp Trade — inactivity fee has been charged | |||
Hello, i don't know when is the last time i used the olymp trade and due to my inactivity the charged 10usd on my account. I understand that its a company policy, i am no longer interested to trade and i don't even remember my account. Is that possible for you to cancel or delete my account, so for the next 180 days that i am not active, they will not charge me again. Hope it will make sense, if you need some details of mine, please let me know. Thanks and regards, Jeishelle Was this information helpful? | |||
Aug 10, 2021 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Verified Support Jul 02, 2019 Olymp Trade Customer Care's response Jeishelle, hi there!The commission has always existed, you can find the whole information in our service agreement in the section “Payments and general provisions on non-trading operations”, paragraph 3.5. Don't worry, the balance of your account can not be negative, so if you don't have any funds on the account, you won't be charged. We can not delete your account, but we can block it if you want to. You just need to provide us the ID of your account. Best regards, Olymp Trade team. | |||
5 Comments | |||
Comments
I started trading with Olymp Trade because they provide newbies with an opportunity to start with just $10 and receive a whole package of options at once. In fact, you don't even have to top up your account with real money - you might as well just use the free demo-account and take the training as long as you please. That's what I was doing, when I felt that I still had to learn and gain experience, and it was too early to trade with real money. However, even when I already had my own strategy at hand, I perfectly realized that trading requires no haste, and the best thing I could do was start with a small amount that I could afford. 'Cause if you start trading with big money right from the start, you'll have hard time coping with your emotions, that will get in the way of good trading. That's why $10 is a perfect choice. When I'm sure that trading with real money doesn't evoke unnecessary emotions in me, I'll start trading with bigger amounts. Probably I'll have grown my deposit by then. Well, I did produce good results with my demo account, so why not actually.
You'd better contact the Olymp Trade support with this question. Basically, you can restore access to your personal account through the e-mail address where you usually receive their messages. Normally the support team responds very fast, so I suppose your issue will be solved that same day. You'll most probably even manage to withdraw the rest of money from your account :) Extra money will always come in handy, right? ;)
I'm just starting to trade in financial markets, but I do love the way the whole Olymp Trade thing is organized. There's a free demo-account and webinars, basically all you need to learn trading. I still have to learn a lot, so I'm really happy that this platform includes literally everything one needs to develop his skills.
Olymp Trade Customer Care's response, Jan 13, 2021
Verified Support
Hello, Karan.
Thank you for sharing your feedback. Our goal is to help traders learn and grow their capabilities. We are glad that you are satisfied with the Olymp Trade platform. We constantly try to make it better for our clients. Thank you for acknowledging our efforts.
Best regards, Olymp Trade team.
Thank you for sharing your feedback. Our goal is to help traders learn and grow their capabilities. We are glad that you are satisfied with the Olymp Trade platform. We constantly try to make it better for our clients. Thank you for acknowledging our efforts.
Best regards, Olymp Trade team.
I have 0.89$ in my account and I had been Inactive for 8 months. In the 9th month I deposited 100$. Now when I withdraw, Can I withdraw 100$ or only 70$? Will they charge 30$(10$/month) after refilling my account for being inactive in 6th, 7th and 8th month?
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Nowadays, I'm trading actively, almost every day. We might say that I've got a real taste for it :) Trading is a great way of making money if you learn to do it properly, and Olymp Trade is a perfect platform for that. It's remarkable that I was just as fine with trading here in the very beginning as I am now, despite totally different needs and strategies.