Olymp Trade — Kyc withdraw

Sir i create olymtrade account approximately 15 days before.I deposited 60 dollar after that i withdraw it but now after 15 days they does not withdraw my money.They said me for kyc verification but they does not process complete of my verification.I called them approximately 30 to 35 times but now they are not replying me.They cut call between chating for withdraw.They does not except any id any payment methode.I charged 1000 rupees for my credit card late payment for holding 60 dollar by them.So please take action reply me.