[Resolved] Olymp Trade — Money deposited but not credited to my account

[Resolved] Olymp Trade — Money deposited but not credited to my account

P pratyush mahala Sep 24, 2023 Sep 25, 2023 This thread was updated on Sep 25, 2023

I deposited 100 dollars in my account in 31st August. With the request no of [protected]. But i only got deposited only 36.26 dollars in my account. And the request no of 100 dollars also missing from transaction. I have already mailed to [protected]@olymptrade.com [protected]@olymptrade.com [protected]@olymptrade.com [protected]@olymptrade.com Have done live chat in olymp but only response i am getting is it is already forwarded to concerned departmet. It's already been 23+ days but i am getting no response from their side and they only telling to wait more and more. +3 photos Was this information helpful? No (0) Yes (0)
Sep 27, 2023 Complaint marked as Resolved Finally after 27 days today i got my amount. It's shit of a service. Can you even imagine waiting 27 days. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Sep 25, 2023

Verified Support

Greetings, Pratyush mahala.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. To do so, please leave us your ID account in the comment section. We can track the pending for you with it.

We are waiting for your reply.
Best regards, Olymp Trade team.

pratyush mahala's [Complaint's author] reply, Sep 26, 2023

64834017
I have given the Id and please do not tell me to wait more and more please.
It's already been 26 days. Since my payment

Olymp Trade Customer Care's response, Sep 26, 2023

Verified Support

Greetings, Pratyush mahala.

We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Thank you for sending us your ID account. We have passed your case to our financial specialist. They will work from their end and contact you shortly.

Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Sep 27, 2023

Verified Support

Greetings, Pratyush mahala.
We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We would like to provide a quick payment method. However, it may depend on other external parties as well. If you would like a faster transfer, you can consider USDT.

Best regards, Olymp Trade team.