[Resolved] Olymp Trade — money withdrawal issue | |
It is now two times when i didt able to recieve my money even after 13 days and bank refusing about any kind of payement sent by you it is now two times when i didnt able to recieve my money even after following up so long on emai & chat, my bank refusing about any kind of payement sent by you what should i do now this is a kind of worst service, at deposite time they take it in just 5 minutes but when you withdraw it they say to wait till 1 to 30 days and then they say to talk to the bank but bank said that there is no kind of payment send by you your arn doesnt works too.. Worst refunding service and no response from olymp trade they are not responding to email there app's client support just repeating one thing check summary below Dear trader! You have received this e-mail because you have made a request for withdrawal in olymptrade.com trading platform and your bank has refused to complete the transaction. Payout info Account id: 35337523 Amount: 625 usd We are ready to transfer your funds to your e-wallet. Please, answer this letter and write your e-wallet number in: Neteller https://www.neteller.com Skrill https://www.skrill.com (An email that was used for skrill registration) Webmoney https://www.wmtransfer.com/eng/ (A wmz dollar e-wallet with a number starting with z) Bitcoin If you do not have an e-wallet from the list provided, you can sign up by registering on one of the websites below. It will not take more than 15 minutes of your time, this allowing you to receive faster your payout. Please inform us if you would like to make any changes. For any assistance, feel free to contact us at [protected]@olymptrade.com. Please note that the electronic wallet should belong to you. Best regards, Financial team Kindly provide me the decline proof of the payment at my bank end. Hide quoted text On fri, 10 apr, 2020, 8:36 pm finance, wrote: Dear trader! You have received this e-mail because you have made a request for withdrawal in olymptrade.com trading platform and your bank has refused to complete the transaction. Payout info Account id: 35337523 Amount: 625 usd We are ready to transfer your funds to your e-wallet. Please, answer this letter and write your e-wallet number in: Neteller https://www.neteller.com Skrill https://www.skrill.com (An email that was used for skrill registration) Webmoney https://www.wmtransfer.com/eng/ (A wmz dollar e-wallet with a number starting with z) Bitcoin If you do not have an e-wallet from the list provided, you can sign up by registering on one of the websites below. It will not take more than 15 minutes of your time, this allowing you to receive faster your payout. Please inform us if you would like to make any changes. For any assistance, feel free to contact us at [protected]@olymptrade.com. Please note that the electronic wallet should belong to you. Best regards, Financial team Unfortunately, we only received tha facto tha your bank declined the transaction. You can inquire in your bank, about the reason for declining th withdrawal. We are ready to transfer your funds to your e-wallet. Please, answer this letter and write your e-wallet number in: Neteller https://www.neteller.com Skrill https://www.skrill.com (An email that was used for skrill registration) Webmoney https://www.wmtransfer.com/eng/ (A wmz dollar e-wallet with a number starting with z) Bitcoin If you do not have an e-wallet from the list provided, you can sign up by registering on one of the websites below. It will not take more than 15 minutes of your time, this allowing you to receive faster your payout. S_o история переписки Sanghotra saheb19:18, 10.04.2020 Kindly provide me the decline proof of the payment at my bank end. On fri, 10 apr, 2020, 8:36 pm finance, wrote: Finance18:06, 10.04.2020 Dear trader! You have received this e-mail because you have made a request for withdrawal in olymptrade.com trading platform and your bank has refused to complete the transaction. Payout info Account id: 35337523 We are ready to transfer your funds to your e-wallet. Please, answer this letter and write your e-wallet number in: Neteller https://www.neteller.com Skrill https://www.skrill.com (An email that was used for skrill registration) Webmoney https://www.wmtransfer.com/eng/ (A wmz dollar e-wallet with a number starting with z) Bitcoin If you do not have an e-wallet from the list provided, you can sign up by registering on one of the websites below. It will not take more than 15 minutes of your time, this allowing you to receive faster your payout. Please inform us if you would like to make any changes. For any assistance, feel free to contact us at [protected]@olymptrade.com. Please note that the electronic wallet should belong to you. Best regards, Financial team Sanghotra saheb18:06, 10.04.2020 Auto request ticket created automatically by billy = User_id: 35337523 Email: [protected]@gmail.com Payout_id: 55896551 Created_at:[protected]:57:13 Updated_at:[protected]:06:41 = E_o I have no e wallet & i am interested not into signup for new wallet, as i transferred my money to your a/c you have to transfer the same in my a/c else provide me the valid proof where my bank declined to except payment either it's email or fax. As per me you people's are making fool & pressuring me to open new ewallet a/c for your personal benefits or because of commision you received from these service providers. Show quoted text Was this information helpful? | |
Apr 11, 2020 Complaint marked as Resolved Not resolved yet Olymp Trade customer support has been notified about the posted complaint. Verified Support Apr 15, 2020 Olymp Trade Customer Care's response Hello there! Is there anything at the moment we could help you with?Best regards, Olymp Trade team. Verified Support Apr 15, 2020 Olymp Trade Customer Care's response Sometimes client's bank refuses to accept the withdrawal, so we have to ask the trader for the wallet. We always withdraw the funds.
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