[Resolved] Olymp Trade — money withdrawal problem | |||
It's third time trying to withdrawal money from olymptrade, but every time recieving same answers. But this time you people's changed the format now directly asking for third party e wallet a/c. Maybe this time my bank ready to except the payment but your server is not able to do so, or you people's don't want to transfer directly because you are getting commissions from these ewallet companies. Was this information helpful? | |||
Apr 30, 2020 Complaint marked as Resolved Team Olymptrade you people's are really amazing, while I joined Olymptrade platform I thought I choosed the best platform for trading which is handled by professionals, But I am sorry to say I did one of the biggest mistake by trading on Olymptrade, This is really very irritating while every time the same foolish thing done by professionals, It's more then a month but I still not received my requested withdrawal amount.
Check attach images of email received from your side. Olymp Trade customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Olymp Trade Customer Care's response Hi, dear Vikesh!Sometimes banks refuse to accept the withdrawal and they do not specify the reason. However, we always withdraw funds to traders, that's why we have to ask for the e-wallet. You can create the wallet in one of the payment systems proposed in the email. You can send the e-wallet number back via email. We hope for your understanding and cooperation! Best regards, Olymp Trade team. Apr 27, 2020 Updated by Vikesh sanghotra Team Olymptrade it's not first time I am facing this issue at your end, after long fight with your Customer support team I just received two payments till date, 25 & 10 dollar, still two payments pending for withdrawal 25 & 702 dollar, Your team just making excuses, I don't use any E wallet account & every time your team response like illetrate people's. Check attached images        Verified Support Apr 28, 2020 Olymp Trade Customer Care's response Dear Vikesh, The withdrawal from[protected] is already paid. We requested the tracking number to trace this transaction (160524), will update you as soon as we receive it from financial department. The withdrawal from[protected] is in process and will be carried out within a couple of days. Please, be sure that we didn't mean to cause you trouble, it's our goal to make clients happy and proceed withdrawals as fast and easy as we can. We are sorry for misunderstanding with the support team, and we are ready to call you and resolve the issues. Let us know if you would like us to call, hear and help you! Best regards, Olymp Trade team. Verified Support Apr 29, 2020 Olymp Trade Customer Care's response Dear Vikesh, Here's the ARN code for your transaction Amount 20.00USD ARN 75332990099002183349696 Payout 55629361 Amount 5.00USD ARN 75332990099002183352864 Is there anything we can help you with? Please, let us know. Best regards, Olymp Trade team. Verified Support Apr 29, 2020 Olymp Trade Customer Care's response Our employee is going to contact you ☺
Apr 30, 2020 Updated by Vikesh sanghotra Team Olymptrade you people's are really amazing, while I joined Olymptrade platform I thought I choosed the best platform for trading which is handled by professionals, But I am sorry to say I did one of the biggest mistake by trading on Olymptrade, This is really very irritating while every time the same foolish thing done by professionals, It's more then a month but I still not received my requested withdrawal amount.Check attach images of email received from your side.    Verified Support Apr 30, 2020 Olymp Trade Customer Care's response Dear Vikesh, your older request is already processed to your card, please use the ARN code that we gave in your local branch, so that your bank could trace your transaction. The withdrawal is already processed from our side.Our employee is trying to contact you regarding the other issues, please accept the call ☺ Best regards, Olymp Trade team. | |||
 2 Comments | |||
Comments
And they are just giving the ARN number and not ready to take any responsibility
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5004rs not still received in accounts even after 10 days of withdrawal