[Resolved]  Olymp Trade — My Deposit Amount Rs.700 Not Received to My Live Account

Good evening sir,

Sir my money 700Rs not deposit in my olymp trade account. I paid Rs.700 through QR code at 12.52pm sunday date(15.10.2023). The message was displayed that automatically within one minute it will accept the payment. i waited for some time at last it showed the money failed message. But in my bank account money had debited sir.

i paid my money 700Rs to ABC ENTERTAINMENT sir. I have attached the money sent proof also sir.

please take the needful action and credit my money to my account.

THANK YOU SIR

DETAILS:

QR CODE ORDER ID: [protected]eebc7b04f[protected]e

TRADER ID(MY ID):[protected]

TIMING : SUNDAY 15.10.2023 SHARPLY AT 12.52PM

PAID TO : ABC ENTERTAINMENT

PHONEPE TRASACTION ID: T2310151252048294335849

(Note: Also i have attached the QR code screenshot sir)

AMOUNT PAID: 700Rs
+3 photos
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Nov 19, 2023
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2023
Olymp Trade Customer Care's response
Hi, dear Sama143.

Thank you for keeping us informed. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We will make an investigation on your case. We will contact you shortly.

Best regards, Olymp Trade team.
Nov 19, 2023
Updated by sama143
problem solved for this case thank you.
Verified Support
Dec 28, 2023
Olymp Trade Customer Care's response
Hi, dear Sama143.

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.
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